• I just installed Uncanny Automator. I created a new account. I linked Facebook. When I selected “Add New” recipe and “A user publishes”, then I get the following error. Please advise.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Uncanny Automator

    (@uncannyautomator)

    Okay, that should certainly never happen or be possible.

    Our dev team wondered if we could see a copy of the Status Report from Automator > Status. Feel free to remove URLs from the top of the report, but it would be great to see more details about the environment.

    I have the same problem!

    I still haven’t been able to solve it!

    What is this? @uncannyautomator

    Plugin Contributor Uncanny Automator

    (@uncannyautomator)

    Hi @hotchip ,

    We would really need to see the status report as well. Can you include that here so we can investigate further?

    ` WordPress Environment
    
    WordPress address (URL): https://nice-chatelet.74-208-177-235.plesk.page<br>Site address (URL): https://nice-chatelet.74-208-177-235.plesk.page<br>Automator Version: 5.4<br>REST API Path: ? https://nice-chatelet.74-208-177-235.plesk.page/wp-json/uap/v2<br>WP Version: 6.4.2<br>WP Multisite: –<br>WP Memory Limit: ? 256 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: –<br>Automator cache: ?<br>Background actions: – Server Environment
    
    Server Info: Apache<br>PHP Version: 8.3.0<br>PHP Post Max Size: 94 MB<br>PHP Time Limit: 120<br>PHP Max Input Vars: 1000<br>cURL Version: 7.29.0<br>NSS/3.28.4
    
    MySQL Version: 5.5.68-MariaDB<br>Default Timezone is UTC: ?<br>Remote Post: ?<br>Remote Get: ? Automator stats
    
    Total recipes: 1<br>Live recipes: 0<br>Recipes completed: 0<br>Completed in last 7 days: 0<br>Recipe logs: 0<br>Logs without completion status: 0<br>App credits left: 250<br>Recipes using app credits: 0 Database
    
    Automator DB Version: 5.4 /5.4<br>Automator DB Views Version: 4.15 /4.15<br>WP DB Prefix: wp_<br>Total Database Size: 7.05MB<br>Database Data Size: 6.06MB<br>Database Index Size: 0.99MB<br>wp_uap_recipe_logs_view: Data: 0.00MB + Index: 0.00MB + Engine<br>wp_uap_trigger_logs_view: Data: 0.00MB + Index: 0.00MB + Engine<br>wp_uap_action_logs_view: Data: 0.00MB + Index: 0.00MB + Engine<br>wp_uap_api_logs_view: Data: 0.00MB + Index: 0.00MB + Engine<br>wp_uap_recipe_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_uap_recipe_log_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_uap_trigger_log: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>wp_uap_trigger_log_meta: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>wp_uap_action_log: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>wp_uap_action_log_meta: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_uap_closure_log: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_uap_closure_log_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_uap_api_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_uap_api_log_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_uap_tokens_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_uap_recipe_count: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>wp_jet_widgets_styles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_options: Data: 2.05MB + Index: 0.03MB + Engine InnoDB<br>wp_postmeta: Data: 0.19MB + Index: 0.03MB + Engine InnoDB<br>wp_posts: Data: 3.38MB + Index: 0.06MB + Engine InnoDB<br>wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB Active Plugins (4)
    
    Advanced Custom Fields: by WP Engine – 6.2.4<br>JetStyleManager: by Crocoblock – 1.3.6<br>JetFormBuilder: by Crocoblock – 3.2.2<br>Uncanny Automator: by Uncanny Automator<br>Uncanny Owl – 5.4 Inactive Plugins (1)
    
    Advanced Posts/Page: by Christopher Davis – 1.0 Theme
    
    Name: YOOtheme<br>Version: 4.2.11<br>Author URL: https://yootheme.com Status report information
    
    Generated at: 2023-12-26 20:07:35 +00:00<br>`

    cant use it with (all latest) Jetformbuilder- gettting message: This item was disabled because it could not be found on the system. To re-enable, ensure the associated plugin is installed and activated.

    Plugin Contributor Uncanny Automator

    (@uncannyautomator)

    Hi @skaldi ,

    We did want to note first that we do not yet officially support PHP 8.3.x. It may not be the cause here, but it is a concern; testing is safer with PHP 8.2.x.

    The issue you report is typically related to caching. A screenshot of the recipe page would really help so that we can see what specific integration is disabled.

    For now, try disabling the Automator cache under Automator > Settings > Advanced > Automator cache. See if that makes a difference. If not, have any plugin folders been renamed on the site?

    Thanks

    Plugin Contributor Uncanny Automator

    (@uncannyautomator)

    We have identified a scenario where this issue could be caused by Permalink settings. To rule this out (in case this is still an issue for you), could you make sure your permalink settings (in /wp-admin/ > Settings > Permalinks) are set to something other than Plain? If they are Plain, could you try something else temporarily to see if it resolves the issue?

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
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