This order was abandoned & subsequently recovered.

  • Resolved harshadip

    (@harshadip)


    2 years, 7 months ago

    For all the placed orders I am getting This order was abandoned & subsequently recovered – message. Although the orders are getting placed successfully but this message pops up in the woocommerce orders dashboard. Please do let me know how I can fix this issue.

    Regards,
    Harshadip

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Shannon

    (@gypsygraphics)

    Same thing is happening to me

    Plugin Support priyankajagtap

    (@priyankajagtap)

    Hi @harshadip and @gypsygraphics,

    First of all, apologies for the delay in response and for the inconvenience you faced due to this.

    This order note does display from our plugin for the orders who were abandoned first and then recovered. Are you saying that this order note is displaying for you for the normal orders that are placed directly without abandoning it?

    If yes, then I tried to replicate this issue at our end but I am unable to replicate it. There is no such order note displaying in the order I have placed without abandoning.
    See this screenshot: https://www.screencast.com/t/HtpeLvpmB

    Please check and confirm if this order note is coming for all the recovered orders OR for the normal orders also (without abandoned)?

    Regards,
    Priyanka

    Plugin Support priyankajagtap

    (@priyankajagtap)

    Hi @harshadip and @gypsygraphics,

    Awaiting your response to our previous email.

    Regards,
    Priyanka

    Thread Starter harshadip

    (@harshadip)

    This got resolved in an update. Thank you so much for your help.

    Plugin Support priyankajagtap

    (@priyankajagtap)

    Hi @harshadip,

    Thank you for your reply. ??

    I am marking this topic as resolved. Feel free to create a new forum if you will have any further questions or face any issues with our plugin.

    Regards,
    Priyanka

Viewing 5 replies - 1 through 5 (of 5 total)
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