“This page isn’t working”

  • Resolved jbraithwaite

    (@jbraithwaite)


    5 years, 8 months ago

    So I installed the WP-Spell and activated it and it redirected me to the website but I got an error message. “This page isn’t working suntsu.com is currently unable to handle this request.HTTP ERROR 500”

    When I tried to get back into WP I get the same message.
    Not happy to be locked out of my website and WP Admin???

    Please help.

    James

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter jbraithwaite

    (@jbraithwaite)

    Hello???
    I really need this resolving asap cannot afford to have no website.

    Plugin Author WP Spell Check

    (@wpspellcheck)

    Hi James,
    If you can call me, would be happy to look into it.
    4036131198
    or if you are in the US or Canada, give me your number and I’ll call you right away

    Thanks
    Moe

    Plugin Author WP Spell Check

    (@wpspellcheck)

    we attempted to fix this issue in our latest release. Please try it and let us know if the issue persists.
    Thank you

    Thread Starter jbraithwaite

    (@jbraithwaite)

    I just deleted it out on system, couldn’t get it to work at all!!?!?!?

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Excuse me @jbraithwaite While I go off topic for some forum moderation reasons.

    @wpspellcheck I have removed your reply. Exactly why are you not addressing this here and attempting to take this off the forums? I mean, what are you hoping to accomplish or obtain?

    No prevarication please, just outright honesty.

    If you need to contact the moderators about this then you can do so via the Slack #forums channel.

    To use that channel you need a Slack account. You can obtain one via these instructions.

    https://make.www.ads-software.com/chat/

    If you do use Slack do not direct message me or any other moderator. Use the #forums channel and any moderator there can assist you.

    Edit: I’ve also archived your other reply in the other topic.

    • This reply was modified 5 years, 2 months ago by Jan Dembowski.
    Plugin Author WP Spell Check

    (@wpspellcheck)

    We don’t know what this error is and where it is being initiated since every WordPress website is unique in the way they are setup.
    We will need to look at the PHP error log for your website and try to fix the error, as this is NOT happening on our end.
    Thanks

    Plugin Author WP Spell Check

    (@wpspellcheck)

    you can also post your PHP error logs here and we can work with that. (only errors that are coming from our plugin)

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    If you (jbraithwaite) need share that data please use https://pastebin.com/ instead and post the link to that paste.

    I suggest you create an account there (it’s free) and do that paste with that account. That way if you need to you can delete the paste when you wish.

Viewing 8 replies - 1 through 8 (of 8 total)
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