This plug in is not working at all

  • Resolved ivanspasic2502

    (@ivanspasic2502)


    2 weeks, 5 days ago

    Hi,

    I provided you a link of the page where is Brand which I choose in the Pricing section of the plug-in. I followed instructions on how to set it, but is simple – place a % discount, select a Brand and insert a date…but nothing happened. May I ask you for help as I expect the plugin will work properly?

    Thank you in advance!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Emily Wilson

    (@emilywil)

    Hello @ivanspasic2502

    Thank you for choosing our plugin.

    We apologize for the inconvenience.

    First please make sure that you have created a simple pricing rule. Simple pricing rules change product price while the cart discount rules are working like WooCommerce coupons.

    You can find an example here and the result here. You can read more about percentage discounts here.

    It is working fine, and you can try it on our demo website.

    If it doesn’t work on your site then there is a conflict on your site that causes this issue. To find the conflict follow the below steps.

    • First please make sure that you applied one pricing rule to the product.
    • Deactivate all of the WooCommerce related plugins (especially pricing and discount plugins).
    • Activate only our plugin with WooCommerce.
    • Go to your created rule and click on the Save button to clear the cache.
    • Test it again and if this time it worked properly activate other WooCommerce related plugins one by one and test it again to find the plugin that causes this issue.

    I hope it helps.

    Best regards

Viewing 1 replies (of 1 total)
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