This plugin broke down our website

  • Resolved Raghav Gakhar

    (@raghav-gakhar)


    4 weeks ago

    On debugging, it says – Warning: require_once(/srv/stackserver/unix1656184666/htdocs/wp-content/plugins/woocommerce-google-adwords-conversion-tracking-tag/vendor/freemius/wordpress-sdk/start.php): failed to open stream: No such file or directory in?/srv/stackserver/unix1656184666/htdocs/wp-content/plugins/woocommerce-google-adwords-conversion-tracking-tag/wgact.php?on line?58

    Fatal error: require_once(): Failed opening required ‘/srv/stackserver/unix1656184666/htdocs/wp-content/plugins/woocommerce-google-adwords-conversion-tracking-tag/vendor/freemius/wordpress-sdk/start.php’ (include_path=’.:/usr/share/php’) in?/srv/stackserver/unix1656184666/htdocs/wp-content/plugins/woocommerce-google-adwords-conversion-tracking-tag/wgact.php?on line?5.

    I have been trying to fix this by renaming the plugins but it isn’t even deactivating itself.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author alekv

    (@alekv)

    Looks like not all files were installed.

    You need to re-upload the entire plugin folder to the server.

    Thread Starter Raghav Gakhar

    (@raghav-gakhar)

    Hi Alekv, when I try to rename the plugin to disable it, it says permission denied if I do it via filezilla or putty. Kindly help me to fix it as my knowledge of php is much lesser. I have been trying to fix this since 5 hours and it is impacting our business directly.

    Plugin Author alekv

    (@alekv)

    Sounds like a server issue. You will have to fix this with your server provider. We only can help with problems caused by the plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
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