this plugin causes uploader to fail

  • Resolved e dev

    (@efishinsea)


    11 months, 2 weeks ago

    Perhaps due to a recent update, but If you are using this plugin to save form entries with Contact Form 7 AND also happen to be using the Drag and Drop Multiple File Upload – Contact Form 7 plugin to allow uploads, *this* plugin (even being active) will cause the upload process to never complete from the user’s perspective with an “invalid json” error and never ending spinning ‘processing’ icon. 

    Object { code: "invalid_json", message: "The response is not a valid JSON response." }
?
code: "invalid_json"
?
message: "The response is not a valid JSON response."
?....
index.js:1:6709

    I am not going to bother digging into the code here, but something this plugin is doing is fiddling with the upload process and should be fixed. So, I am disabling it and using another plugin to save form entries.

    • This topic was modified 11 months, 2 weeks ago by e dev.
    • This topic was modified 11 months, 2 weeks ago by e dev.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author CRM Perks

    (@crmperks)

    plugin does nothing on front end form , did you test by disabling this plugin ? send me page url , where you added form

    Thread Starter e dev

    (@efishinsea)

    Yes, tested, yes confirmed your plugin is breaking the upload process from completing. The author of the upload plugin confirmed it:

    “There’s some kind of debugging I’m not sure if the developer/author forgot to remove this code.

    It’s on contact-form-entries.php line 714.

    The temporary solution is to remove this:

    var_dump($file_name,$file);

    but even with that removed, while the files are uploaded to the file system, they do not get saved into the form field in the form, so something else is going on.

    • This reply was modified 11 months, 2 weeks ago by e dev.
    Plugin Author CRM Perks

    (@crmperks)

    we have fixed it now

    Hello

    I am David form the web grupotroresocana. We had the same issue as @efishinsea which we both reported to Drag and Drop Multiple File Upload – Contact Form 7 creators thinking there was some issue with that plugin.
    However, the update of this plugin to v1.3.6 fixes the issue above mentioned.

    But now files uploaded with Drag and Drop Multiple File Upload – Contact Form 7 are not being captured/saved by Contact Form Entries plugin.

    There seems to be some kind of incompatibility between both plugins. Could you have a look please?

Viewing 4 replies - 1 through 4 (of 4 total)
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