• Resolved itsterry0908

    (@itsterry0908)


    Hello,

    I have once installed this plugin, and it works when connected with Stripe, but the problem is it consumes too much CPU, my website will go down when enable this plugin, so have to disable, any solution for this?

    • This topic was modified 3 years, 2 months ago by itsterry0908.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi @itsterry0908,

    I understand that when you activate WooCommerce Payments, your website goes down due to high CPU usage.

    If that’s the case, could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your reply.

    Looking forward to hearing back from you.

    Thread Starter itsterry0908

    (@itsterry0908)

    Hello,

    Please check:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://bagyoho.com
    Site address (URL): https://bagyoho.com
    WC Version: 6.0.0
    REST API Version: ? 6.0.0
    WC Blocks Version: ? 6.3.3
    Action Scheduler Version: ? 3.4.0
    WC Admin Version: ? 2.9.4
    Log Directory Writable: ?
    WP Version: 5.8.2
    WP Multisite: –
    WP Memory Limit: 500 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: ?
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.25 (Debian)
    PHP Version: 7.4.26
    PHP Post Max Size: 265 MB
    PHP Time Limit: 600
    PHP Max Input Vars: 10000
    cURL Version: 7.52.1
    OpenSSL/1.0.2u
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.1.48-MariaDB-1~stretch
    Max Upload Size: 265 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.0.0
    WC Database Prefix: wpbh_
    Total Database Size: 234.93MB
    Database Data Size: 210.79MB
    Database Index Size: 24.14MB
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    wpbh_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpbh_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpbh_wfconfig: Data: 0.47MB + Index: 0.00MB + Engine InnoDB
    wpbh_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpbh_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpbh_wffilemods: Data: 24.56MB + Index: 0.00MB + Engine InnoDB
    wpbh_wfhits: Data: 0.52MB + Index: 0.08MB + Engine InnoDB
    wpbh_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpbh_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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    wpbh_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wpbh_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpbh_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpbh_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpbh_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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    page: 19
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    product_variation: 1688
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    woodmart_sidebar: 1
    woodmart_slide: 4
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (27) ###
    
    17TRACK for WooCommerce: by 17TRACK – 1.2.7
    Affiliaa - Affiliate Program with MLM: by RedefiningTheWeb – 2.0.2
    Classic Widgets: by WordPress Contributors – 0.2
    Customer Reviews for WooCommerce: by CusRev – 4.34
    Dianxiaomi - WooCommerce ERP: by Dianxiaomi – 1.0.1
    Facebook for WooCommerce: by Facebook – 2.6.8
    Flexible Shipping: by WP Desk – 4.11.1
    Google Listings and Ads: by WooCommerce – 1.9.0
    GTranslate: by Translate AI Multilingual Solutions – 2.9.7
    Heartbeat Control by WP Rocket: by WP Rocket – 2.0
    Insert Headers and Footers: by WPBeginner – 1.6.0
    Jetpack: by Automattic – 10.4
    WPBakery Page Builder: by Michael M - WPBakery.com – 6.7.0
    Klaviyo: by Klaviyo
    Inc. – 2.5.5
    
    Loco Translate: by Tim Whitlock – 2.5.5
    Pinterest for WooCommerce: by WooCommerce – 1.0.1
    Rank Math SEO: by Rank Math – 1.0.80
    ShortPixel Image Optimizer: by ShortPixel – 4.22.6
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.16.69
    
    WordPress Users & WooCommerce Customers Import Export(BASIC): by WebToffee – 2.2.4
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
    CURCY - WooCommerce Multi Currency Premium: by VillaTheme – 2.1.24
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    Woodmart Core: by  – 1.0.31
    Wordfence Security: by Wordfence – 7.5.7
    WP-Optimize - Clean, Compress, Cache: by David Anderson
    Ruhani Rabin
    Team Updraft – 3.2.1
    
    WordPress & WooCommerce Affiliate Program: by RedefiningTheWeb – 5.0.0
    
    ### Inactive Plugins (1) ###
    
    WooCommerce Payments: by Automattic – 3.5.0
    
    ### Dropin Plugins (2) ###
    
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    object-cache.php: Object Cache Pro (Drop-in)
    
    ### Must Use Plugins (2) ###
    
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    ### Settings ###
    
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    Currency: USD ($)
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    Thousand Separator: ,
    Decimal Separator: .
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    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
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    Cart: #9 - /cart/
    Checkout: #10 - /checkout/
    My account: #11 - /my-account/
    Terms and conditions: #1351 - /terms-of-service/
    
    ### Theme ###
    
    Name: Woodmart Child
    Version: 1.0.0
    Author URL: https://xtemos.com
    Child Theme: ?
    Parent Theme Name: Woodmart
    Parent Theme Version: 6.2.4
    Parent Theme Author URL: https://themeforest.net/user/xtemos
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: woodmart/woocommerce/archive-product.php
    woodmart/woocommerce/cart/cart-item-data.php
    woodmart/woocommerce/cart/cart.php
    woodmart/woocommerce/cart/cross-sells.php
    woodmart/woocommerce/cart/mini-cart.php
    woodmart/woocommerce/checkout/form-checkout.php
    woodmart/woocommerce/checkout/thankyou.php
    woodmart/woocommerce/content-product-cat.php
    woodmart/woocommerce/content-product.php
    woodmart/woocommerce/content-single-product.php
    woodmart/woocommerce/content-widget-product.php
    woodmart/woocommerce/global/breadcrumb.php
    woodmart/woocommerce/global/form-login.php
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    woodmart/woocommerce/loop/add-to-cart.php
    woodmart/woocommerce/loop/loop-end.php
    woodmart/woocommerce/loop/loop-start.php
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    woodmart/woocommerce/single-product/meta.php
    woodmart/woocommerce/single-product/product-image.php
    woodmart/woocommerce/single-product/product-thumbnails.php
    woodmart/woocommerce/single-product/rating.php
    woodmart/woocommerce/single-product/related.php
    woodmart/woocommerce/single-product/sale-flash.php
    woodmart/woocommerce/single-product/tabs/tabs.php
    woodmart/woocommerce/single-product/title.php
    woodmart/woocommerce/single-product/up-sells.php
    woodmart/woocommerce/single-product.php
    
    ### Action Scheduler ###
    
    Complete: 11,825
    Oldest: 2021-12-06 07:13:43 -0800
    Newest: 2022-01-06 05:40:04 -0800
    
    Failed: 429
    Oldest: 2021-06-19 09:49:33 -0700
    Newest: 2022-01-06 00:58:12 -0800
    
    Pending: 6
    Oldest: 2022-01-06 06:34:22 -0800
    Newest: 2022-01-28 16:02:14 -0800
    
    ### Status report information ###
    
    Generated at: 2022-01-06 05:56:22 -08:00
    

    Hi @itsterry0908,

    I don’t see anything in your System Status Report that raises any flags.

    Can you check your PHP logs for errors at WooCommerce > Status > Logs and let us know if you find any related to the specific crashes, WooCommerce Payments, or labeled fatal error?

    Thanks!

    Thread Starter itsterry0908

    (@itsterry0908)

    Hello,

    I have checked logs, there`s no fatal error for this plugin, but it will load 100% CPU usage, I have contacted the host server support, they send me a screenshot: https://prnt.sc/26a487e

    Thank you for that additional information @itsterry0908.

    Please log in and contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done, and include your System Status Report in the ticket as well if possible.

    We will be able to help you further there. I’ll mark this thread as closed since we’re moving to a ticket.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘This plugin consumes too much CPU’ is closed to new replies.