• Resolved plutonash

    (@plutonash)


    Hi everyone !

    So, I got this BIG problem !

    This plugin (JobBoardWP) crash my site when it is installed at the back-end of my WP 6.0.1 installation.

    I have downloded the plugin from:
    https://www.ads-software.com/plugins/jobboardwp/

    Then installed it by add new plugin.

    After this the site crash and I got a white page saying:
    To perform the requested action, WordPress needs to access your web server. Please enter your FTP credentials to proceed. If you do not remember your credentials, you should contact your web host.

    The strange thing is that other plugin works fine, but NOT JobBoardWP ! ! !

    So, anyone know whats wrong ?

    Best Regards

    / Pluto

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Mykyta Synelnikov

    (@nsinelnikov)

    Hi @plutonash

    Thanks for letting us know. We are faced with a such issue for the first time.
    Please make the next steps and investigate the reason for the issue:
    1. Please install the plugin via Plugins > Add New screen and search in wp.org directory https://www.screencast.com/t/BglwaRV58w without downloading *.zip file
    2. Please enable the DEBUG_LOG for getting PHP errors log https://www.ads-software.com/support/article/debugging-in-wordpress/

    Let me know if you see the issues in the log. Most likely these errors will be displayed there.

    Best Regards!

    Thread Starter plutonash

    (@plutonash)

    Hi Mr nsinelnikov !

    Thanks for your reply to my BIG problem with the JobBoardWP plugin, thats much appreciated : )

    So, I followed your example and installed the plugin in wordpress direct and NOT by zip file.

    The plugin installed it self, but when I activate it then the site crash ! I cant do anything in the back-end. Whatever I do a white page is shown with this information

    To perform the requested action, WordPress needs to access your web server. Please enter your FTP credentials to proceed. If you do not remember your credentials, you should contact your web host.
    Hostname
    FTP Username
    FTP Password This password will not be stored on the server.

    Ett kritiskt fel har uppst?tt p? webbplatsen. Kolla e-posten till webbplatsens administrationsadress f?r vidare instruktioner.

    I run my site on my own server and not a webhost. All other plugin I install works fine, but NOT this one. To set the site stright again I have to login in to my server and in the root folder delete the plugin. After this the back-end area is back to normal again.

    So, I could give you my site url and wp login info so that you could see this problem for your self. But I will not write this info here.

    Best Regards

    / Pluto

    Plugin Author Mykyta Synelnikov

    (@nsinelnikov)

    Hi @plutonash

    Thanks for letting me know!
    Please don’t share any site credentials here. This is against the forum rules https://www.ads-software.com/support/guidelines/#the-bad-stuff

    Probably due to the individual settings of your local machine and server, the global $wp_filesystem; is not initialized properly and requires additional data through WordPress native request_filesystem_credentials function.

    Can I ask for the easy debug steps on your side by yourself?
    If you can make that, then please make the early return in this function: https://github.com/ultimatemember/jobboardwp/blob/master/includes/common/class-filesystem.php#L65

    E.g.

    public function init_paths() {
        return;
        $this->temp_upload_dir = $this->get_upload_dir( 'jobboardwp/temp' );
        $this->temp_upload_url = $this->get_upload_url( 'jobboardwp/temp' );
    }

    Are you still have the issue in this case? I need to know this data to make sure what the next steps must be.

    Let me know,
    Best Regards!

    Plugin Author Mykyta Synelnikov

    (@nsinelnikov)

    Hi @plutonash

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

    Regards

Viewing 4 replies - 1 through 4 (of 4 total)
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