• Resolved kushweez

    (@kushweez)


    Hi Made a blank installation of wordpress with xampp in version php 7.4.29 and install wp ide editor, once on the extension we have the right to a blank page.

    The page I need help with: [log in to see the link]

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author XplodedThemes

    (@xplodedthemes)

    Hi,

    Are you using the latest version 3.4 ?
    Do you see any errors on the page or within the browser console ?

    Can you provide some screenshots ?

    Thank you

    Thread Starter kushweez

    (@kushweez)

    Hi, yes i download your extensions directly with the latest version.

    No its strange no errors in the console log.I can try later with another browser and i send screenshots. I use chrome with v106 now.

    Thread Starter kushweez

    (@kushweez)

    Hi here is a gif for you see the bug
    BUG ide

    • This reply was modified 2 years, 3 months ago by kushweez.

    I came on here to post about this exact issue.

    On most of my sites it’s working great but I have 1 server that has the blank screen. If I run an older version of WPIDE, before the major update, it works fine.

    I am seeing the blank screen in all Edge, Chrome, and Firefox browsers (latest versions). This site is hosted on a Windows NT box with IIS (client’s decision, out of my hands!). Could that be affecting it?

    My PHP version is 6.4.26 which should be good. Pretty much the only difference between the servers it works on and the server it does not work on, is IIS (and lower memory allocation, only 256M on the trouble server).

    Interestingly I cloned the site to my dev server and the plugin works fine there. Same exact site files, different server.

    I’m happy to provide more info if it will help track it down.

    Edit to add*
    my dev box is linux, not windows.

    • This reply was modified 2 years, 3 months ago by robbpage.
    • This reply was modified 2 years, 3 months ago by robbpage.
    Plugin Author XplodedThemes

    (@xplodedthemes)

    @robbpage Thanks for the info!

    The plugin was never tested on a Windows server! So maybe there is something there. Just to confirm, @kushweez, is your xampp installation on a Windows PC or Mac ?

    I highly recommend using LocalWP for local development:

    https://localwp.com/

    Thread Starter kushweez

    (@kushweez)

    Hi yes it’s on a windows 10 pc

    Plugin Author XplodedThemes

    (@xplodedthemes)

    @robbpage, @kushweez

    Hey guys, we just released 3.4.2, the plugin should now support Windows hosting or xampp on Windows.

    Let me know if this version works with you.

    Cheers

    Hi there. I updated the plugin in just now and unfortunately I’m still seeing the same issue. I’ll be curious to see if it solves the problem for @kushweez. That will at least tell me my issue wasn’t (just) Windows related.

    Plugin Author XplodedThemes

    (@xplodedthemes)

    @robbpage hmm, that’s weird! Make sure to also flush any caching plugins or CDN / Cloudflare.

    It would really help if I can see the error logs. Usually, when you enable those 2 constants in wp-config.php

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );

    You should then see the debug log file in: /wp-content/debug.log

    If it’s a big file, you can use?https://gist.github.com/?or?https://pastebin.com/?to paste your log file and then post the link to that paste in here?

    Thanks

    • This reply was modified 2 years, 2 months ago by XplodedThemes.

    I am swamped at work right now but I will get those logs as soon as I can. I didn’t forget ??

    Plugin Author XplodedThemes

    (@xplodedthemes)

    @robbpage No problem, thank you

    This is not a Windows Hosting issue!

    Clean install Bitnami on Lightsail – PHP 7.4 WP 5.x and 6.1.1

    Same behavior. Not bothering to post logs and do your job for you. The behavior is very easily reproducible. At this point you guys need to do your own due diligence, your plugin is a mess.

    • This reply was modified 1 year, 11 months ago by beananimal.
    Plugin Author XplodedThemes

    (@xplodedthemes)

    Hi @beananimal, thanks for reporting this, however, please note that the windows / local hosting issue mentioned here was already resolved.

    I would treat this as a separate issue and very specific to Bitnami / AWS Lightsail.

    The plugin is being used by over 30k users, please check the latest reviews, you will realize that the plugin is far from being a mess.

    We do our best to make sure the plugin is compatible with most hosting platforms, however, there are always some exceptions! Testing all those specific cases is time-consuming. After all, this is mainly a free plugin ??

    Posting your error logs will surely help and could help speed out the process, however, this is up to you.

    Now that you have reported this, we will investigate and keep you posted.

    Cheers

    Thanks –

    I see a fair number of current (going back 9 months or so) threads reporting “blank” screens for all menu items as well as a recent (kinda big) complaint about bugs. In any case, I gave it the 20 minute tire-kick, couldn’t fix it and have moved on.

    Sorry if I mistook context and assumed that all “blank” interface reports are related to the same issue and instead may be any number of various issues or incompatibilities that manifest as “blank” screens.

    I get it – your plugin deals directly with the file system and that can make things somewhat tough. Maybe time to refactor the abstraction and discovery layer to be more adaptable…

    Good luck – thanks for responding so quickly. I will revisit one day, but currently am moving on so that I may proceed with development.

    • This reply was modified 1 year, 11 months ago by beananimal.
Viewing 14 replies - 1 through 14 (of 14 total)
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