This post has been moved.

Hi,

You’ve reached support for the Jetpack plugin. At least, as you have described it, your issue doesn’t seem to be related to Jetpack, but I can still point you in the right direction. ??

The best place to find general WordPress help is through the forums at www.ads-software.com. You’ll need to register a username and password to post there:

Support Forums

This guide may also be helpful when posting in the forums:

https://www.wpbeginner.com/beginners-guide/how-to-properly-ask-for-wordpress-support-and-get-it/

Let me know if there’s anything Jetpack-related that I can help with. ??