“This product is currently out of stock and unavailable.”

  • Resolved richard.miller

    (@richardmiller-1)


    1 year, 5 months ago

    I’m seeing an out of stock error that’s driving me crazy:

    “This product is currently out of stock and unavailable.”

    I’ve been searching for answers online for a week, and every answer applies to variable products. But since the error shows up on variable AND non-variable products, none of the solutions have worked.

    I’ve tested with the default WP theme, and tested with all plugins except for WooCommerce disabled.

    The ONLY thing that does anything is re-saving the product page. That makes the error goes away, but it comes back in a day or two.

    My shop integration is with Printful. The products are definitely available, and they tell me this error has nothing to do with them.

    

WordPress Environment

WordPress address (URL): https://calyxdesign.com
Site address (URL): https://calyxdesign.com
WC Version: 7.8.0
REST API Version: ? 7.8.0
WC Blocks Version: ? 10.5.0
Action Scheduler Version: ? 3.5.4
Log Directory Writable: ?
WP Version: 6.2.2
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

Server Environment

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.85.0
OpenSSL/3.0.8

SUHOSIN Installed: –
MySQL Version: 5.7.39-42-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

Database

WC Database Version: 7.8.0
WC Database Prefix: wp_
Total Database Size: 68.51MB
Database Data Size: 50.11MB
Database Index Size: 18.40MB
wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
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wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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Post Type Counts

attachment: 2037
custom_css: 1
et_body_layout: 2
et_pb_layout: 17
et_template: 6
et_theme_builder: 1
nav_menu_item: 51
oembed_cache: 2
page: 63
popup: 1
popup_theme: 6
popupbuilder: 1
portfolio: 38
post: 94
product: 233
product_variation: 1455
project: 8
rl_gallery: 1
seedprod: 1
shop_order: 965
shop_order_refund: 1

Security

Secure connection (HTTPS): ?
Hide errors from visitors: ?

Active Plugins (25)

Aero Pro - Hover Effects: by Gleesik? – 1.3.0
Better Search Replace: by WP Engine – 1.4.2
Classic Editor: by WordPress Contributors – 1.6.3
Divi Booster: by Dan Mossop – 3.9.6
Duplicate Page: by mndpsingh287 – 4.5.2
Elegant Themes Updater: by Elegant Themes – 1.2
Enable Media Replace: by ShortPixel – 4.1.2
Force Regenerate Thumbnails: by Exactly WWW – 2.1.2
Gallery Custom Links: by Jordy Meow – 2.1.6
Smash Balloon Instagram Feed: by Smash Balloon – 6.1.5
Mailchimp for WooCommerce: by Mailchimp – 2.8.3
Monarch Plugin: by Elegant Themes – 1.4.14
Popup Builder: by Sygnoos – 4.1.14
Printful Integration for WooCommerce: by Printful – 2.2.2
Rearrange Woocommerce Products: by Aslam Doctor – 4.1.3
Redirection: by John Godley – 5.3.10
Slider Revolution: by ThemePunch – 5.4.5.2
SiteGround Optimizer: by SiteGround – 7.3.3
Superfly Menu: by Looks Awesome – 5.0.14
WooCommerce Blocks: by Automattic – 10.5.0
Woocommerce Single Product Page Customizer: by Geek Code Lab – 2.4
WooCommerce Payments: by Automattic – 6.0.0
WooCommerce PayPal Payments: by WooCommerce – 2.1.0
WooCommerce: by Automattic – 7.8.0
Yoast SEO: by Team Yoast – 20.9

Inactive Plugins (7)

Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: by SeedProd – 6.15.7
Continue Shopping Anywhere for WooCommerce: by Ivan Chernyakov – 1.3.0
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
Use Google Libraries: by Jason Penney – 1.6.2.3
WooCommerce Admin: by WooCommerce – 3.3.2
WP Database Reset: by WebFactory Ltd – 3.22
WP Smart Preloader: by catchsquare – 1.15.1

Settings

API Enabled: ?
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

WC Pages

Shop base: #5341 - /calyxworks/
Cart: #5382 - /calyxworks/cart/
Checkout: #5384 - /calyxworks/checkout/
My account: #5386 - /calyxworks/account/
Terms and conditions: #5388 - /calyxworks/terms-conditions/

Theme

Name: Calyx Design
Version: 02
Author URL: https://calyxdesign.com
Child Theme: ?
Parent Theme Name: Divi
Parent Theme Version: 4.21.0
Parent Theme Author URL: https://www.elegantthemes.com
WooCommerce Support: ?

Templates

Overrides: –

Subscriptions

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://calyxdesign.com
Subscriptions-core Library Version: 5.7.2
Subscription Statuses: –
WooCommerce Account Connected: ? Yes
Active Product Key: ? No

Store Setup

Country / State: United States (US) — Oregon

Subscriptions by Payment Gateway

Payment Gateway Support

WooCommerce Payments: products
refunds
multiple_subscriptions
subscription_cancellation
subscription_payment_method_change_admin
subscription_payment_method_change_customer
subscription_payment_method_change
subscription_reactivation
subscription_suspension
subscriptions
gateway_scheduled_payments
tokenization
add_payment_method

PayPal: refunds
products

WooCommerce PayPal Payments

Onboarded: ?
Shop country code: US
WooCommerce currency supported: ?
Advanced Card Processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: –
Vault enabled: ?
Logging enabled: ?
Reference Transactions: –
Used PayPal Checkout plugin: –
Tracking enabled: ?

Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: core-profiler
minified-js
new-product-management-experience
product-variation-management
settings
async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-06-24 00:25:45 +00:00
Options: ?
Notes: 164
Onboarding: completed

WooCommerce Payments

Version: 6.0.0
Connected to WPCOM: Yes
Blog ID: 3817237
Account ID: acct_1MXUl0CQu0TPxrQW

Action Scheduler

Canceled: 22
Oldest: 2023-05-29 22:38:19 +0000
Newest: 2023-06-16 22:28:32 +0000

Complete: 1,728
Oldest: 2023-05-24 01:02:28 +0000
Newest: 2023-06-23 23:47:23 +0000

Failed: 1,375
Oldest: 2019-05-30 00:02:28 +0000
Newest: 2023-03-23 19:43:49 +0000

Pending: 4
Oldest: 2023-06-24 21:58:21 +0000
Newest: 2023-08-03 17:09:10 +0000

Status report information

Generated at: 2023-06-24 00:03:36 +00:00
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    The page I need help with: [log in to see the link]

Viewing 15 replies - 16 through 30 (of 36 total)

  • Good morning @ckadenge, could you let us know why it was marked resolved?

    I would also encourage anyone having this issue to open a new thread, but I am finding it valuable having this thread which shows up in search engine results. I put quite a few hours into testing and researching this for myself and others, since it was a business-breaking project.

    Actually, I might still have some step-by-step documentation to replicate this. When I have some time maybe I’ll open a Github issue and get some fresh eyes on this.

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @jdarbuckle,

    could you let us know why it was marked resolved?

    The reason this thread was marked as resolved is that the thread starter has not replied to any recent updates and therefore to keep the forum organized, we recommend closing a thread after several weeks of inactivity.

    On the other hand, we appreciate your time and effort in researching and testing this matter. Your initiative to share your findings not only helps your business but also contributes to the WooCommerce community.

    Furthermore, we’re looking forward to seeing your step-by-step documentation. If you decide to open a GitHub issue, please let us know so we can follow along and possibly provide additional insights.

    Thank you.

    you are a phenomenally excellent heartless bureaucrat, ckadenge.

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hello @typewriterworks,

    I’m sorry if you’ve had an experience that left you feeling this way.

    As per forum rules, we highly recommend each user to create their own threads even if they’re facing a similar issue, to avoid mixing several troubleshooting sessions in one thread. With that in mind, open threads with no activity from the thread starter are often marked as solved.

    If you are facing a similar issue and still need further assistance, I recommend starting a new thread from this direct link.

    Looking forward to assisting you.

    That worked for me:

    for each product I set product data: simple product and at Inventory tab I set Stock status: In stock.

    Hope this helps someone!

    “Resolved” yet we still have problems with the same issue ??

    Plugin Support omarfpg a11n

    (@omarfpg)

    Hi @kosteph.

    Thank you for reaching out and letting us know you’re experiencing the same issue.

    We want to dive deeper into this. Since every setup is unique, kindly create your own topic so we can look further into this issue and assist you properly. This will also help us follow with the forum guidelines.

    You can create a new topic here: https://www.ads-software.com/support/plugin/woocommerce/#new-topic-0.

    Please include all the details you know about it or what you have done so we can start where you left off.

    We are looking forward to hearing from you.

    Cheers!
    -OP

    salut j’ai créer une boutique WordPress avec hébergement ionos et j’utilise le thème top store. J’ai un problème quand un client voulais acheter sura boutique ?a inclus que le produit sont indisponible. Les stocks sont ajouter je ne sais pas comment résoudre cela pouvez vous m’aider svp

    salut j’ai une boutique WordPress créer avec hébergement ionos et j’utilise le thème top store mais j’ai un problème quand un client voulais acheter sur ma boutique ?a inclus que le produit est indisponible pourtant j’ajoute les stocks je ne sais pas vraiment quoi faire pouvez m’aider à résoudre cela svp

    Plugin Support omarfpg a11n

    (@omarfpg)

    Hi @iflens,

    Thanks for reaching out! We currently provide support in English on the forums. For now, we’ll be replying in English but you’re welcome to continue in your language, if you’d prefer.

    With that being said, same as before: since every setup is unique, kindly create your own topic so we can look further into this issue and assist you properly.?This will also help us follow with the?forum guidelines.

    You can create a new topic here: https://www.ads-software.com/support/plugin/woocommerce/#new-topic-0.

    Please include all the details you know about it or what you have done so we can start where you left off.

    We are looking forward to hearing from you.

    Cheers!
    -OP

    youlikeitmobilus

    (@youlikeitmobilus)

    Hi There
    I have the same issue here.
    Can’t understand that the problem is not solved on woocommerce niveau.
    There are severall shops having issues and losing commerce because of this problem

    Hey, @richardmiller-1!

    Per WordPress forum guidelines, would you mind opening up a new thread for this so that we can keep things organized and offer more personalized support for you? We’ll be happy to help you out with this over there!

    Have a wonderful day!

    Thread Starter richard.miller

    (@richardmiller-1)

    Hy @carolm29!

    Not sure why you addressed that comment to me. Haven’t touched this thread since I started it over a year ago.

    Plugin Support omarfpg a11n

    (@omarfpg)

    Hi @richardmiller-1, I’m sorry for the inconvenience. My colleague must’ve misclicked the wrong profile when tagging! That was meant for @youlikeitmobilus!

    Since you’re here, though, I’m curious to learn if the problem has been resolved or if you still need help with this. I’ve reviewed the entire thread and I see no answer has been provided to you. I also didn’t find any reports about this in GitHub, so I’m curious about this one. I’d be happy to take a look! If you still need help, kindly share an updated System Status Report and any relevant error logs to see where we currently stand!

    Cheers!
    -OP

    ricardo.araujo330

    (@ricardoaraujo330)

    Hello everyone!
    Since you’re being asked to open separate cases here, and considering that it’s an error that apparently isn’t easy to reproduce and has been happening to several users, I suggest you share ideas in this github issue. Together we’ll be able to find a solution more easily. Thank you

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