This site cannot be accessed error

  • Resolved Saket Jajodia

    (@dzire2dzine)


    3 years, 5 months ago

    I have deny access to all for XML-RPC and now I am getting “This site cannot be accessed.” error in Jetpack. I am wondering if there is any work around? By adding any specific IP or range of IP?

    <Files xmlrpc.php>
order deny,allow
 deny from all
 allow from MY.IP.ADDRS
</Files>
Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter Saket Jajodia

    (@dzire2dzine)

    BTW my WP files settings are

    WordPress Address (URL)	
https://example.com/wp
Site Address (URL)	
https://example.com
    • This reply was modified 3 years, 5 months ago by Saket Jajodia.
    Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    Hi there,

    You can try whitelist these IP ranges: https://jetpack.com/support/hosting-faq/#jetpack-whitelist

    Also, please provide us the site URL so that we can further look into the issue in case it doesn’t resolve.

    Thread Starter Saket Jajodia

    (@dzire2dzine)

    So please correct me if I am wrong, I should replace the code with below, right?

    <Files xmlrpc.php>
order deny,allow
 deny from all
 allow from MY.IP.ADDRS
 allow from 122.248.245.244/32
 allow from 54.217.201.243/32
 allow from 54.232.116.4/32
 allow from 192.0.80.0/20
 allow from 192.0.96.0/20
 allow from 192.0.112.0/20
 allow from 195.234.108.0/22
</Files>
    Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @dzire2dzine

    Could you please post your site URL here so that we can have a look?

    If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.

    Thanks!

    Thread Starter Saket Jajodia

    (@dzire2dzine)

    There are multiple site I am facing this problem with, all using the same code and when I remove that code it seems to work fine. Here is the URL: https://ssfurnishings.com/

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi there @dzire2dzine,

    I ran your site through debugger, and the site is currently using an alternate endpoint for Jetpack that seems to be okay as far as I can see.

    You should be able to see your Jetpack settings from your WordPress.com dashboard. Can you confirm this to me?

    Do you still see errors when checking any Jetpack settings from the wp-admin dashboard? If so, try cycling the Jetpack connection by deactivating Jetpack in your wp-admin dashboard at Plugins > Installed Plugins and then reactivating it and connecting to WordPress.com again.

    If you still see errors, you can share screenshots of what you see if that helps. You can create screenshots using something like Snipboard or Imgur and post the link here.

    If all looks fine, then you can set the alternate endpoint for all the other sites of yours and see how it goes. We’re happy to check them in detail to see how healthy the Jetpack connections are.

    Hope that’s all clear! Let me know how you get on. Thanks!

    Thread Starter Saket Jajodia

    (@dzire2dzine)

    I added that htaccess code and it seems to be working fine now, thanks

Viewing 7 replies - 1 through 7 (of 7 total)
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