• Resolved athome01

    (@athome01)


    Hello, I have about 550 products uploaded on the site, only 304 have been transferred to google merchants center. It shows issue on other products, can you help me?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter athome01

    (@athome01)

    issue text: This value should not be blank [description]

    Hey there, @athome01! Thanks for contacting us. I’m happy to help you.

    The error message “This value should not be blank [description]” usually indicates that the description field for some of your products is empty or not recognized by Google Merchant Center. Do those products have descriptions?

    For better assistance, can you please share a copy of the following:

    • System Status Report:?Navigate to?WooCommerce → Status. Select?Get System Report?and then?Copy for Support.
    • Fatal Error log:?Share a copy of any fatal error log found under?WooCommerce → Status → Logs. You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.
    • A valid link of affected products.

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter athome01

    (@athome01)

    Hey, @athome01!

    Thank you for sharing the SSR. ??

    Can you please confirm if the products you are having issues with have descriptions?

    What about the error logs? Were there any errors?

    Can you please share a URL from one of the products with the errors so we can take a look?

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter athome01

    (@athome01)

    hello, This is one product that does not show:

    https://athome.ge/product/zalman-zm-600-watt-83-plus/

    Hey, @athome01!

    From the link you shared it seems that the product does not have a description, correct? At least this was what I found while inspecting it.

    Do all the products with the error not have descriptions?

    If this is the case, as I mentioned on the first message, this is what is causing the error.

    Can you please add descriptions to the products and sync them again to see if the issue is resolved?

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter athome01

    (@athome01)

    hello, now i have this problam, “Content language ka is not supported. Value must be two-letter ISO 639-1 language code [contentLanguage]”

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello athome01

    Thank you for your reply.

    The message Indicates that the product contains characters of the language that is not supported by Google Merchant Center.

    For more details, check this guide from Google about supported languages.

    I hope this helps. ??

    Best regards.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 9 replies - 1 through 9 (of 9 total)
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