This video is private

  • Resolved edumaster20

    (@edumaster20)


    2 months, 1 week ago

    My videos give me a message This video is private
    The status of privacy videos is the default site and the videos give this message to users. I tried to disable Video Privacy: Restrict views to members of this site
    And the problem still exists
    Although these videos have been working for two years, suddenly all the videos on the site have turned into this state.

    The page I need help with: [log in to see the link]

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  • Plugin Support Paulina H. (a11n)

    (@pehaa)

    Hi there,

    I noticed we also have a support ticket open for your site. Have you received our reply via email?

    I will repost its content here:

    It seems that your site’s default video privacy setting is Private, which is why the videos are not loading publicly. The VideoPress setting can be found in two places: in the Jetpack → Settings under Performance > Media and also in the Jetpack → VideoPress dashboard.?
    ?
    The privacy setting toggle is titled?Video Privacy: Restrict views to members of this site. ?Please make sure to update your default privacy settings to public and let us know if you’re still seeing the same issues with private videos on your website.

    If you have further questions, feel free to reply here or by replying to our email (recommended).

    Thank you!

Viewing 1 replies (of 1 total)
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