• expatsi

    (@expatsi)


    There may be a missing function in the plugin. I enabled the countdown text (This will close in 10…9…) once, then deactivated it. I cleared the cache, deactivated again, duplicated the pop-up; the text does not go away.

    Is it possible that the disable countdown function wasn’t coded into the plugin?

    The page I need help with: [log in to see the link]

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  • Plugin Support Jasmine

    (@hyenokian)

    Dear @expatsi,

    Thanks for the topic.

    Apologies for the late reply – we don’t work on weekends.

    To disable the countdown option, you need to navigate to Popup -> Settings and choose 0 for the “Autoclose Delay (in seconds)” option, in order to disable it.

    See the screenshots below:

    Please save the changes and clear the cache.

    Let me know how this goes for you.

    Looking forward to hearing back from you.

    Thank you.

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