Thoroughly impressed with support
-
We were using the free version to test out the software, and even with that the support response to a few little bugs I spotted was impressive to say the least.
Carlo, Nicola .. the two I worked with directly, were both extremely kind, quick to respond and quick to resolve.
I couldn’t be more pleased ?? and they are also open to feature requests which is fantastic.. once we got through a few quirks I had noticed, we went ahead and signed up and added all of our products.
It’s not all that often you run across a plugin/extension where support is that prompt, that means a lot to the company I work for because we’re a fairly large scale place and our clients are demanding. If we use a third party solution, we need that kind of response time.
- The topic ‘Thoroughly impressed with support’ is closed to new replies.