• Nico

    (@gooloode)


    Hello,

    i’m using the predefined list of bots blocked by WP Statistics. Though my advertiser found heavy failure in the tracking. Whilst there we’re only ~600 pageviews the plugin counted more than 8.300. There’s no options to alter that and there’s not any ui-friendly option to change how WP Statistics counts that traffic. Please help here, as these statistics are not acceptable or anywhere near real results.

Viewing 1 replies (of 1 total)
  • Plugin Support Matthew

    (@mhdizmni)

    Hi @gooloode,

    Thank you for reaching out to us!

    Could you please confirm whether WP Statistics failed to exclude visits from the predefined list of bots, or if there are visits from bots not included in the default list?

    Please note that any unwanted data must be deleted manually from the database if needed. You can refer to our guide to learn more about the tables related to WP Statistics and the type of data each one stores: https://wp-statistics.com/resources/wp-statistics-database-tables/.

    Additionally, the Robot Exclusions settings (found under Statistics > Settings > Filtering & Exceptions) offer options to minimize robot visits, such as the Robot View Threshold and Honey Pot Protection.

    We look forward to your response!

    Regards,
    Matthew

Viewing 1 replies (of 1 total)
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