• Resolved steviek13

    (@steviek13)


    Hi guys, really liking this plugin, don’t know if this is a common problem but when youtube video ends on the simple video player present it stays on a really blown up version of the thumbnail instead of the the full thumbnail fitting the player space correctly.. Has anybody else seen this happen?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Andre Gagnon

    (@2winfactor)

    Hi There!

    Thanks for reaching out. It sounds like you’re using our “Hide Youtube UI” Pro feature – we use a css trick to hide Youtube UI to accomplish this. However, this does make the final thumbnail blown up a bit.

    As a workaround, I would suggest adding a CTA in your preset – this will add an overlay screen at the end that you can put whatever you like in there.

    Let me know if you have any questions about this.

    Thread Starter steviek13

    (@steviek13)

    Hi Andre, thanks for the quick response Currently on the the free trial version at the moment so I don’t think it’s that.

    Could it be anything else that you can think of?

    Plugin Author Andre Gagnon

    (@2winfactor)

    Hmmmm… I’m not sure – do you have a link so I can see the issue?

    Thread Starter steviek13

    (@steviek13)

    Yeah you can see here

    • This reply was modified 3 years, 3 months ago by steviek13.
    Plugin Author Andre Gagnon

    (@2winfactor)

    Ah, I think our Minimal Preset hides the Youtube UI. You’ll need to use a different preset there to change this (or purchase the pro version and create your own preset)

    • This reply was modified 3 years, 3 months ago by Andre Gagnon.
    Thread Starter steviek13

    (@steviek13)

    OK, thanks for your help!

    Plugin Author Andre Gagnon

    (@2winfactor)

    Of course! Let me know if I can be of any additional assistance.

Viewing 7 replies - 1 through 7 (of 7 total)
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