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webck
(@webck)

10 years ago

Hello,

the site: https://pokershop.webck.org ( no nrelate on “pages” )

Example-URL’s with nrelate on my site:
https://pokershop.webck.org/holdem-manager-poker-videos/
https://pokershop.webck.org/mich-interessiert-poker-poker-videos/
https://pokershop.webck.org/german-high-roller-poker-videos/

I had already entered a link to a default image and it was working correctly…

Then I wanted to use a NEW different image as default image… Entered the link ( https://pokershop.webck.org/wp-content/uploads/2014/11/nrelate-thumbnail-3.png ) same way and saved it…

But nrelate doesn’t stop to use the OLD image.

So I deleted this OLD image from my wordpress media.

But nrelate STILL uses the OLD image and gets it from following URL:
https://imgcdn.nrelate.com/image_cache/pokershop.webck.org/42d0cfaa537b044aef50b5571edcb1bd_thumb_nrelate-thumbnail1.png

Isn’t thumbnail-change possible?
Or will it need hours to take effect?
And why are my pictures delivered through your CDN?

Thanks for your help!

regards,

Christian

https://www.ads-software.com/plugins/nrelate-related-content/

Viewing 2 replies - 1 through 2 (of 2 total)

katrina@nrelate
(@katrinanrelate)

10 years ago

@webck — Thanks for using nRelate on your site. If ever you delete or make substantial changes to your posts, you’ll want to reindex your site. We went ahead and did this for you on our end. You may need to clear out your browser cache to see the changes, but how does everything look for you now?

– Katrina @ nRelate

Thread Starter webck
(@webck)

10 years ago

Dear Katrina,

thanks a lot for your reply!

AFTER emptied browser cache and reindexed nrelate it needed hours if not days to propagate the thumbnail change.

It should be mentioned somewhere within the plugin how to handle such a thumbnail-change and what time to expect for it including the relation to the CDN.

You btw didn’t answer to my question regarding your CDN:
“And why is my content delivered through your CDN… without informing me about that fact before?”

One more question… You wrote:
“We went ahead and did this for you on our end.”
Please tell me what exactly this means. What exactly did you do?

I believe the CDN is a good meant feature but you can not deliver someone elses contents from somewhere else without clearly mentioning this point before!

These two things are related… the thumbnail-change and the use of your CDN. Because what I want to change is further not only on my servers… but also on yours.

In my opinion there is a lack of clear information and advice within your plugin.
( And that would be easy to fix. )

( Just my opinion. )

Kind regards,

Christian

Viewing 2 replies - 1 through 2 (of 2 total)

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