thumbnail display sets width and height as k

  • I have recently migrated over a site from localhost and the gallery thumbnail images wont display in IE. The path to the thumbnails are correct, however looking at the source code the thumbnail image width and height are set as ‘k’. From the Admin panel all image thumbnails new or old are set with kxk pixel dimensions. I have tried clearing the image cache, browser cache and rebuilding the thumbnails but this does not solve the problem.

    Any help would be appreciated.

    Thanks

    https://www.ads-software.com/plugins/nextgen-gallery/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @cee4star – Have you tried manually re-installing the NextGEN Gallery plugin … something may have gone awry in the migration.

    – Cais.

    Thread Starter cee4star

    (@cee4star)

    I have tried uninstalling then reinstalling from the WordPress admin panel. I have not removed anything from the database.

    Thread Starter cee4star

    (@cee4star)

    I have manually removed the plugin from the server and the database tables (except references in wp_options and wp_postmeta). Still get the same issue. Latest version of WordPress and the plug in.

    Plugin Contributor photocrati

    (@photocrati)

    @cee4star – That is very odd indeed. Sorry for all this inconvenience and I know what I am about to write will be asking for more, but have you checked for other Plugin conflicts?

    If you are still seeing this issue, you might want to submit a Bug Report here: https://www.nextgen-gallery.com/report-bug/

    We will need to have log in credentials for our Support Team / Developers to get a closer look at this … we may even need FTP credentials to your WordPress installation folder, too.

    Thanks!

    – Cais.

    I have the same problem:

    k x k pixel

    I am using version 3.8. Are you using some specific PHP library to get the size?

    Plugin Contributor photocrati

    (@photocrati)

    @dejudicibus – We have not seen a “new” report of this issue in some time, it would probably be best for you to create your own topic and/or submit a Bug Report (https://www.nextgen-gallery.com/report-bug/) with your site specifics.

    Thanks!

    – Cais.

    Same problem here

    I did submit the bug to the development team of NextGen Pro and I also created a clone of my blog to allow them to do experiments with it, but they are currently very busy with the development of new beta release so that now they have no time to work on it. I gave a look at NextGen Pro code and I honestly think that is not written so well. They too often assume that a function exists or that it returns a valid value. They do not check if everything is ok and they do not make use of try/exception mechanism. So the code is really weak. Anyway, I had no success to troubleshoot the plugin myself. The problem is that this situation is preventing me too use other Pro features, as for instance the Masonry layout. Also, the new mechanism (NOT based on shortcodes) that Pro is using does not work for me. I can only use the original NextGen shortcodes, not the advance ones. I like NextGen and I hoped that purchasing Pro I had real advantages, but at the moment this is not true. ??

Viewing 8 replies - 1 through 8 (of 8 total)
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