Thumbnail images not showing

  • Resolved ironbessflint

    (@ironbessflint)


    3 years, 9 months ago

    Hello,

    I’m having trouble getting my thumbnail images to appear. All listings have images loaded, and all have thumbnails pointing to image 1, but none are appearing on the front end or backend. I’ve tried setting the thumbnail to different image numbers, tried to size images to various aspect ratios, neither helped. Any suggestions?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @ironbessflint,

    When you create a product, you can set a total of 4 images(include thumbnail) for auction product. Plugin displays the appropriate thumbnail for all auction products and it loads properly on the front-end. It is not working into your site. It is possible that the conflict is caused by another plugin from your site and that is why this issue occurs. Please deactivate other plugins into your site and then test it. Also check if there is an error in the console.

    Thank You

    Hi @ironbessflint,

    If it is possible for you to share the auction page URL, it will also help us to solve your issue. We will check it and let you know.

    Thanks

    Plugin Author Nitesh

    (@nitesh_singh)

    We have followed up this issue but not yet received a response. Marking it as resolved. If you have any comments, feel free to reply back.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Thumbnail images not showing’ is closed to new replies.