• melmmm

    (@mumme1msncom)


    I am getting the error seen below, I did research to see if others have had this issue and I can confirm GD is installed, allow_url_fopen = on
    and we are using the newest version of WordPress with php version is 5.6

    Oops… there seems to be a problem saving the video(s) thumbnail. Most likely you need to install a PHP image processing library, such as GD or Imagick. Please send the following information to the developer if the problem persists.
    WP_Error Object
    (
    [errors] => Array
    (
    [invalid_image] => Array
    (
    [0] => File is not an image.
    )

    )

Viewing 1 replies (of 1 total)
  • Plugin Author dustinscarberry

    (@dman25560)

    Hello, sorry for the delayed response.

    If your still having issues, my best guess is either a misconfigured GD / Imagick library or that the video you tried to add had an issue loading the thumbnail from youtube / vimeo.

Viewing 1 replies (of 1 total)
  • The topic ‘Thumbnail Issue’ is closed to new replies.