Thumbnail mode produces extra gallery "boxes"!

  • FYI I’m a total beginner at WordPress (inherited it from the last person in my position). I have the Extensio Theme and NextGen gallery plugin, which I’ve been using for about a month – no problem. I recently added a gallery to a post, which also includes other galleries, but somehow I must have messed with the gallery settings, because now there are random gallery boxes showing up on the page. It only happens on 2 pages when the galleries are in “thumbnail mode): the home page and our Projects page. The issues doesn’t occur when in Slideshow mode.

    https://www.dps-sc.com/ and https://www.dps-sc.com/sp_cpt/projects/nggallery/thumbnails

    A “floating” box appears in the right sidebar area. When you hover over the box, it changes to blue, and then when you click on the box, another box appears on the left side of the screen, and then when you click on THAT second box, it disappears, but the box on the right sidebar still remains.
    Right-clicking on either box gives you the option to open that same webpage in another tab, so obviously there are extra links I’ve inadvertently added somewhere. Could I have created these multiple links by deleting and then adding the same gallery to the Projects post?
    The only thing I can think of is that I was playing around with the gallery settings, but why would a random box appear?
    Thank you in advance for helping a beginner!

    WordPress up to date? Yes
    – NextGEN up to date? Yes
    – What version of NextGEN Gallery did you upgrade from? Upgraded to the 2.1.31 from the last recent upgrade.
    (please confirm the following, with your server host tech) :
    – MySQL up to date (at least 5.0)? 5.5.42
    – PHP up to date (at least 5.2.4)? 5.4.24
    – The mod_rewrite Apache module activated? I think so, version 2.2.31
    – PHP Safe Mode OFF? I don’t know
    Additional information that will help us find a solution:
    – Who are you hosted with? bluehost
    – What theme are you running? Customized Extensio Responsive
    – Which plugins do you have installed and activated? I’ve deactivated all and the issue still remains.
    Admin Menu Editor, Akismet, Any Mobile Theme Switcher, Export DB to a new domain, HMS Testimonials, MimeTypes Link Icons, Multiple Featured Images, Multiple Sidebars, NextGen Gallery by Photocrati, Recent Posts Widget Plus, Revolution Slider, SP Create your custom post, Stormtribe Job Seeker, Taxonomy Widget, TinyMCE Advanced, Widgets Master, WordPress-to-Lead for Salesforce CRM, and Yoast SEO.
    – Does this error still occur if you switch your theme to a WordPress Twenty series theme and deactivate all plugins except NextGEN Gallery? (please be sure to clear your browser cache and reload your site after deactivating) Have not tried this yet.

    https://www.ads-software.com/plugins/nextgen-gallery/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @https://www.ads-software.com/support/profile/luminary7 – The NextGEN Gallery thumbnails with the “boxes” underneath are a thumbnails display with pagination (the boxes), unless I am not understanding the issue you are describing for them.

    You may be able to better insert the galleries using the following shortcode:

    [ngg_images gallery_ids=1 display_type=photocrati-nextgen_basic_thumbnails disable_pagination=1 images_per_page=1 show_all_in_lightbox=1 use_imagebrowser_effect=0]

    … just change the gallery_ids parameter as needed.

    As to the “blue box” in the slider at the top of the page(?), that is not a NextGEN Gallery display item and I am not certain why that is now happening on your site.

    Thanks!

    – Cais.

    Thread Starter luminary7

    (@luminary7)

    Hi Cais,

    Yes, I know about the thumbnails display, which is fine; that’s what I intended for that page. I was mainly concerned about the “blue box” issue.

    Now that I know it have nothing to do with the NextGen plugin, I’ll ask my web developer to assist.

    Thank you!

    Plugin Contributor photocrati

    (@photocrati)

    @luminary7 – Thanks for the follow-up.

    – Cais.

Viewing 3 replies - 1 through 3 (of 3 total)
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