• Resolved datibus

    (@datibus)


    Hi guys,

    Suddenly some thumbnails are shown as “not available”.

    Thanks in advance!

    Kind regards,

    Raquel.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Hendra Setiawan

    (@hendcorp)

    Hi @datibus

    The “Thumbnail Not Available Error” may be caused by an account’s expired access token or an intermittent error. Would you please check the troubleshooting guide here?

    Please kindly review that documentation and let me know how that goes.

    Thread Starter datibus

    (@datibus)

    Perfect! the problem was the plugin cache!

    Thank you very much for your help!

    Plugin Support Hendra Setiawan

    (@hendcorp)

    Awesome! I’m glad to know that we were able to help. Feel free to reach out if you need any other assistance.

    P.S: If you have a moment, would you consider?leaving us a review? It only takes a minute, but it means the world to us. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Thumbnail not available’ is closed to new replies.