Thumbnails lost aspect ratio

@denisekk – Can you provide any more details on the “missing section”?

Also, how are you inserting the displays and what are the specific settings you are using under Gallery > Gallery Settings > NextGEN Basic Thumbnails?

Links to screen captures would likely be useful to share those.

Thanks!

– Cais.

Hi Cais,

Thanks for the quick reply.

Here is the screenshot of my Other Options screen, missing the Styles section: https://snag.gy/c54AI.jpg. I’m using Nextgen Version 2.0.66.27.

All set with the thumbnails – just got it working again. I think there was some sort of corruption going on as I went in and started anew, changing the max values to 150 x 150 and they are all back to normal aspect ratio.

D

@denisekk – Thanks for the screen capture link … I’ve not seen an actual accordion panel be missing from the Other Options page before.

I would try updating to the latest release (it’s always good to stay current although there is nothing specific in 2.0.66.29 that would be addressing this issue) to bring up into a “current” benchmark.

I do not expect that missing panel to be fixed but after updating I would start with checking for conflicts, especially anything that might be working in the Administration panels and affecting their styles (no pun intended *grin*).

– Cais.

Yeah, it’s a funky issue for sure! Will look into conflicts.

Thanks again for the quick responses.

@denisekk – No worries … let us know what if anything that you find.

– Cais.

@denisekk Also Roles & Permissions section is missing.
Are you the administrator of the website?

@tizz I am super admin for a multisite install, but I shot an email to our other SA to see if there was anything he may have done on the backend. I know the missing options were there before. Will update when I hear back.

@denisekk – Please do … nice catch for that other missing panel @tizz.

– Cais.