Thumbnails not appearing on iphone or iPad

  • Resolved neem4

    (@neem4)


    1 year, 4 months ago

    Hi, I have just installed the plugin, but the images are not displaying on my iPhone or iPad. They are only visible on my mac. Can you help, please?

    Thank you in advance

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support elviiso

    (@elviiso)

    Hi @neem4

    I have carried out an inspection of the page with the gallery and noticed that the FooGallery JS is not being loaded on page load/reload, which explains why the images are not being displayed/loaded.

    I can see that you have WP Rocket installed and activated. As a troubleshooting step, kindly deactivate it for a minute then try to reload the page after that and let me know if the gallery images load or not when you do that before I can advise further. Thanks in advance for trying this.

    Regards,
    Elvis.

    Thread Starter neem4

    (@neem4)

    Hi Elvis,

    Thanks for getting back to me. Yes it works when WP Rocket is disabled. Then disappears again when enabled

    Kind Regards,

    Temi

    • This reply was modified 1 year, 4 months ago by neem4.
    Plugin Support elviiso

    (@elviiso)

    Hi @neem4,

    That means that WP Rocket is preventing the FooGallery JS from being loaded. On the WPRocket settings add the following link to the JS files that should be excluded: https://www.naborhi.com/wp-content/plugins/foogallery/extensions/default-templates/shared/js/foogallery.min.js

    That will resolve this issue. Thanks.

    Regards,
    Elvis.

Viewing 3 replies - 1 through 3 (of 3 total)
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