Thumbnails Not Attached to Posts

  • After running your plugins none of my posts have thumbnails or featured images. It detected many images and regenerated them but they don’t have an “uploaded to” link in the media library. Is it possible for you guys to patch your plugin so that any thumbnails not attached to an images are attached automatically to the post the images are found in?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Gerard Blanco

    (@sixaxis)

    Hi wpbroken2much,

    Thank you for your message. We’re sorry to hear about this problem. ??

    In order to help you troubleshoot this, it would be helpful if you could provide us with some additional information, including:

    • Screenshots or a screen recording that show the issue in action. If possible, please include relevant links as well.
    • Your site information. Please?navigate to?Tools?>?Site Health?>?Info,?click on the?“Copy site info to clipboard”?button and paste the information in your reply.
    • Screenshots of your plugin?settings?(reGenerate Thumbnails Advanced).
    • Finally, is the issue occurring in more than one web browser (Chrome, Firefox, Edge, Safari, etc.)?

    We look forward to working with you to resolve the issue.

    Best,

    Thread Starter wpbroken2much

    (@wpbroken2much)

    That site info is quite  voluminous and in need of significant reactions if I am to post it online. Is there anything in there specifically that you’re looking for?

    Here is a screenshot of the plugin settings:

    Finally, which part(s) of your standard response are actually relevant here? Clearly this has nothing to do with web browsers, so I can’t think of any reason for that last bullet point other than it being part of a list given to people seeking support in general.

    If you want links let me know how to DM them to you. WordPress is too likely to suspend me if I post the URLs here.

    Plugin Support Gerard Blanco

    (@sixaxis)

    Hi wpbroken2much,

    All the information we ask is relevant, mainly because we are a little confused about what your problem is. In addition, I may have to forward this issue to our developer team, who will most probably request all the information I asked from you to be able to reproduce the issue in an environment as similar as possible to yours ??

    Unfortunately, WordPress does not allow us to give you an alternate contact method, as this is a free plugin. Sorry! But feel free to redact the information you get from WordPress if you think it’s confidential.

    Thank you,

Viewing 3 replies - 1 through 3 (of 3 total)
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