• Resolved lovingkindnessvietnam

    (@lovingkindnessvietnam)


    I don’t know if this happened due to the upgrade to 4.5, but on all of my posts the thumbnails are not appearing in Chrome. They all look fine in IE. What’s also odd is that when I visited a few pages in Chrome, the thumbnails looked correct. When I revisit those same pages, however, the thumbnails disappear. The site was built by a vendor and I’m a rank amateur, so I’m hoping it’s an easy fix that I can handle on my own. Thanks for any advice!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter lovingkindnessvietnam

    (@lovingkindnessvietnam)

    Here’s an example. All of the links at the bottom should have thumbnails next to them. Again, it looks fine in IE but not in Chrome.

    https://lovingkindnessvietnam.org/who-we-help/orphanages/

    Thread Starter lovingkindnessvietnam

    (@lovingkindnessvietnam)

    Any help on this would be great.

    John

    (@hollowstar1)

    I am having the same issue.

    FYI, I see the problem (missing thumbnails) on your site with every browser, IE included. Your IE probably has the previous version cached, which is why you still see them there.

    We’re all in the same boat so I would assume a fix should be in the works.

    We have to be patient as the issues are being ironed out.

    John

    (@hollowstar1)

    Just saw this is now marked as resolved? Did you find a fix?

    Thread Starter lovingkindnessvietnam

    (@lovingkindnessvietnam)

    Thanks for the post, Xavier. I hope a fix is on the way. If you hear of anything, please put it in the post, and I’ll do the same. I had accidentally marked this “resolved” and just fixed it to “not resolved”.

    Thread Starter lovingkindnessvietnam

    (@lovingkindnessvietnam)

    The person who developed my website resolved the issue for me. I don’t know the technical details, but she said, “It appears that the issue is that you had a theme update in WordPress that needed to be done and once I did that, it looks like it fixed whatever conflict was going on with WordPress.”

    If someone else was having this issue of thumbnails suddenly not appearing in Chrome or IE, I hope this helps.

Viewing 6 replies - 1 through 6 (of 6 total)
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