Thumbnails showing on Apple Devices, but not Windows.

  • Resolved daugereaux

    (@daugereaux)


    6 years, 10 months ago

    New developer alert! lol. I can see the thumbnails on my MacBook and my iPhone just fine, but when checking my site on a Dell laptop, none of the images are showing up. Any idea where to start with this?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author puravida1976

    (@puravida1976)

    Hello,

    Our API will not distinguish between operating systems. My first guess would be a security setting or HTTPS mismatch (something wrong with the SSL or using HTTP API request on an HTTPS page where one OS allows it and another does not).

    Best regards,

    Brandon

    Plugin Author puravida1976

    (@puravida1976)

    I just confirmed that the service is working fine on Windows PCs, but I was able to reproduce the error in Chrome with an ad blocker extension (Privacy Badger) that blocked images.shrinktheweb.com. This is a result of an overzealous ad blocker or privacy filter.

    I will put it on the list to see if we can avoid setting cookies on remote image loads, which may help workaround this issue in this specific case of “Privacy Badger” blocking.

    Thank you,

    Brandon

Viewing 2 replies - 1 through 2 (of 2 total)
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