Thumbs up and down do not work

  • Resolved spaceinvader161

    (@spaceinvader161)


    6 years, 1 month ago

    Hi, thumbs up and down do not work. When clicked nothing happens.

    Is this something that you encountered before?

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Asgaros

    (@asgaros)

    Hello @spaceinvader161

    Do you get redirected after a click on those buttons? Are you using any caching plugins?

    If you want you can leave a link to your site here so I can have a look.

    Thread Starter spaceinvader161

    (@spaceinvader161)

    Hi @asgaros, so on click the page just moves to the section like there is an anchor on it. I don’t get any redirects when clicking on the thumb up or thumb down icon.

    There is no caching plugin installed at the moment.

    Here is the link for the site forum https://www.propelio.com/academy/forum-page/

    Thank you for your time!

    Plugin Author Asgaros

    (@asgaros)

    Hello @spaceinvader161

    I had a look at your site and the generated HTML seems fine so far. First keep in mind that only logged-in users can use/click on the up/down buttons.

    If they are not working it can be a theme-related problem or another problem caused by a plugin. Have you tried to disable other plugins or switching to a default theme temporarily for testing purposes? This should help you to find the troublemaker.

    Thread Starter spaceinvader161

    (@spaceinvader161)

    Hi, after testing all the above the thumb up and down are still not working.

    Please if anything else comes to mind, tell me this is a big issue that i would really want to resolve ??

Viewing 4 replies - 1 through 4 (of 4 total)
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