ticker issue

  • Resolved zainsaeed134

    (@zainsaeed134)


    1 month, 4 weeks ago

    ?I have enabled the plugins’ news ticker and I an see that it is working. Here is a . What I however noticed is that it takes quite some time for the scroll to start when the ticker is used in both mobile and desktop. I’m not quite certain why this is the case

    The page I need help with: [log in to see the link]

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  • Plugin Author Realwebcare

    (@realwebcare)

    Hi @zainsaeed134,

    Thank you for your patience, and I apologize for the delayed response. After reviewing the issue, it looks like the news ticker is placed in a container that may not be sized accurately. The T4B News Ticker plugin measures its width based on the screen size of the device (laptop, smartphone, desktop, etc.).

    However, in this case, it seems that the container holding the ticker is larger than the actual screen size. As a result, the ticker is being stretched to match the container size, which can cause a delay in starting the scroll.

    You might want to check the size of the container where the ticker is placed and adjust it to ensure it fits within the screen dimensions.

    Feel free to let me know if you need any more guidance!

    Best regards,
    Iftekhar

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