Ticket count not changing after adding rgistration manually

  • Resolved denjay

    (@denjay)


    6 years, 5 months ago

    I want to integrate e.g. Meetup events with a restricted visitor count. Since they registration at the other portal can not be automated to WP Events calendar I put the new registration manually at the event.
    I had 6 slots and 1 registrations on my site and 5 on meetup.
    Even I copied the 5 registration into WP the event and it still showed 5 open slots
    I now have an additional registration and 7/6 tickets showing on the wp admin section and on my page there were still 4 slots available.
    I had now subrtact the event from the series to close it in the event settings.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hey there @denjay!

    Thanks for reaching out.

    Since you’re a premium customer, can you head over to our Help Desk? We’re unable to support our paid plugins here due to www.ads-software.com rules.

    Good luck!
    Ed ??

    Thread Starter denjay

    (@denjay)

    I have no active license so that not working. And I am talking about a non-payed functionality since open up events and manage registration is not a pro feature.

    Gotcha, it looks like we have an open bug report for this. Though we don’t have an ETA, hopefully we will see this fix rolled out soon.

    This issue was resolved in the latest version of Event Tickets — Known Issues page

    Since this thread has been inactive for a while, I’m going to go ahead and mark it as resolved. Don’t hesitate to create a new thread any time you help again!

    Ed ??

Viewing 4 replies - 1 through 4 (of 4 total)
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