Ticket is not creating for Customers

  • Resolved ayazd3v

    (@ayazd3v)


    1 year, 7 months ago

    /wp-json/fluent-support/v2/customer-portal/tickets it is reflecting 500 internal server error. The old version was working fine. Please resolve this issue ASAP. I saw in the Network section when Ajax is running then error is showing and the response we are getting is below.
    {“code”:”rest_forbidden”,”message”:”Sorry, you are not allowed to do that.”,”data”:{“status”:401}}

    While other endpoints are working fine.

    • This topic was modified 1 year, 7 months ago by ayazd3v.
    • This topic was modified 1 year, 7 months ago by ayazd3v.
    • This topic was modified 1 year, 7 months ago by ayazd3v.

    The page I need help with: [log in to see the link]

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  • Hi ayazd3v

    We have released a new version v1.7.2 where we have fixed this issue. Please update with the latest one. Hope this will fix your problem. If you still face any problems please submit a support ticket here

Viewing 1 replies (of 1 total)
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