Ticket page display snafu, can’t add # of tickets

  • Resolved fbc21ca

    (@fbc21ca)


    1 year, 5 months ago

    This layout has strangely deteriorated in the last day, seemingly by itself. I can’t tell what’s going wrong, but the biggest problem is I can’t increment the number of tickets. Stripe was working as of yesterday, so these are live purchase links, or should be.

    Is there a way to hide the organizer and performer, adjust the padding and styling of the different sections, etc?

    Thank you!

    • This topic was modified 1 year, 5 months ago by fbc21ca.
    • This topic was modified 1 year, 5 months ago by fbc21ca.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support EventPrime Support

    (@eventprimesupport)

    Hi,

    We checked the issue on your website and found an instant-page jQuery related conflict in the console.

    It means a JS file from another plugin is preventing EventPrime’s code to run properly. That’s why the calendar and ticket related options are not working.

    Thread Starter fbc21ca

    (@fbc21ca)

    Thanks. It seemed to resolve itself, though I have disabled a number of plugins. I’m still having problems in other areas, which I’l take up in other topics. I appreciate your help!

    • This reply was modified 1 year, 5 months ago by fbc21ca.
Viewing 2 replies - 1 through 2 (of 2 total)
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