Ticket purchase checkout breaking in Divi

  • Resolved MagineM

    (@maginem)


    3 weeks, 4 days ago

    Hi,

    The purchase checkout in Eventin ( mysite.com/eventin-purchase/checkout/ ) doesn’t seem to conform to the theme template default header & footer in Divi (would also be nice to have an option to create a custom template for this page in Divi). The default template elements are all stripped from the page.
    I can see some JS errors in the browser when loading the page.

    Here’s a screenshot: https://jmp.sh/gG0r5mB1, you can see there is no footer and and the header is just showing the hamburger icon but also does nothing when clicked…

    Using all the latest from: Divi, WC, Dokan, Eventin

    • This topic was modified 3 weeks, 4 days ago by MagineM.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @maginem,

    Greetings.

    In the latest version, we have resolved this issue and tested with the users who have that issue too. But if you are getting this error again, we need to test this on your site from our end. Please connect us from the PINNED post and take the necessary steps to cooperate.

    We are here to help.

    Best Regards.

    Thread Starter MagineM

    (@maginem)

    Hi,

    With the previous issue nothing showed, now at least the checkout process is showing (after the update), but as mentioned, the Divi template seems to be ignored by Eventin.

    I’ll contact you guys via email as there seem to be a number of bugs and incompatibilities between Divi / Dokan / Eventin etc.

    Plugin Support A Zaman Sagor

    (@azamansagor)

    Hi @maginem ,

    The latest release is compatible with the Divi global header and footer as showed in the recording. Can you please confirm us the email used for opening ticket to our support system so that we can prioritize your ticket?

    Regards

    Thread Starter MagineM

    (@maginem)

    Hi,

    Thanks, yes, I can see that the Divi template is now working with the event checkout, thank you.

    Only issue now is that the global header doesn’t see the page title etc., so it isn’t able to pull in dynamic content related to the page as it does on other pages. One also can’t create a template for the eventin-purchase/checkout specifically.

    See this screenshot: https://jmp.sh/fmXbO5SM
    Where you see the breadcrumb and title, it should ideally say EVENT BOOKING instead of BLOG and the breadcrumb should also say EVENT BOOKING instead of TEST.

    • This reply was modified 3 weeks, 2 days ago by MagineM.
    • This reply was modified 3 weeks, 2 days ago by MagineM.
    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @maginem,

    The event checkout page is not overrideable. Because this is a react component page and we have not made it overrideable yet. But the header footer works fine on that page. Could you please give us a screenshot of the page? Also, send us the other page header footer’s screenshot.

    And we are showing your screenshot to our dev team.

    Best Regards.

    Thread Starter MagineM

    (@maginem)

    Hi, in the link I shared you can see the screenshot of the header I am referring to. The template works that I have setup for the header & footer etc., I’m just wanting to be able to pull the page title into the header dynamically (as I can do from other pages) and also be able to create a breadcrumb if need be, but the template doesn’t pick up the page title and breadcrumb structure.

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @maginem,

    We can understand your concern. Please reach us via our Pinned post and provide your site information there, we will try to help you ASAP with this.

    Best Regards

Viewing 7 replies - 1 through 7 (of 7 total)
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