Ticket Status After SUPPORT Reply
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There’s a setting so that the Ticket Status After Customer Reply changes.
Is there also a similar setting so that the ticket status changes after SUPPORT has replied?
I’d like
1) Customer raises ticket: automatic PENDING status
2) Support replies: automatic WAITING CUSTOMER RESPONSE statusand so on.
https://www.ads-software.com/plugins/wp-support-plus-responsive-ticket-system/
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