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  • Plugin Author Pradeep Makone

    (@pradeepmakone07)

    Hi there,

    No, this setting can not be available to agent as he can choose status in reply form.
    It is available for customer as we can not expect customer to choose status every time or he know our system.

Viewing 1 replies (of 1 total)
  • The topic ‘Ticket Status After SUPPORT Reply’ is closed to new replies.