Tickets and fees

  • Resolved rdwebstuff24

    (@rdwebstuff24)


    1 year ago

    IS there a way that we can add a ‘fee’ to the checkout page to cover the fees from payment gateways like stripe. I know I could just increase the price of the ticket but is there away we can have b a separate entry on checkout so the user know what the fee is for?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Darian

    (@d0153)

    Hi @rdwebstuff24

    Thanks for reaching out.

    Unfortunately, the feature you’re looking for is not currently available. However, you could try adding a note to your checkout as to why there’s an additional fee applied. If you decide to give that a try, please note we cannot provide full support for custom implementations like that.

    A good place to start would be our Themer’s Guide, if you’re comfortable doing it DIY. https://theeventscalendar.com/knowledgebase/guide/customization/

    If that works for you, please provide me with the URL of the page where I can try to checkout one of your tickets. This way, I will be able to guide you more accurately towards the correct template that you need to override.

    Plugin Support Darian

    (@d0153)

    Hi there,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

Viewing 2 replies - 1 through 2 (of 2 total)
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