Tickets creating double times of ordered quantity

  • Resolved kmraja

    (@kmraja)


    1 year, 9 months ago

    Hi

    In sometimes, my customers are getting tickets double times of ordered quantity.

    For eg. One of the person purchased 2 Adult Tickets. In this case, he must receive 2 tickets only. But he received 2 more tickets in the PDF. So in the PDF he have 4 tickets now. But he paid only for 2 tickets.

    How to fix this?

    Thanks.

Viewing 1 replies (of 1 total)
  • Plugin Contributor Md. Abdullah Al Mahim

    (@aamahin)

    As its the PDF addon issue which is comes with the PRO version, i request you to please open a support ticket in the PRO support forum, a dedicated support team will assist you to fix the issue quickly.

Viewing 1 replies (of 1 total)
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