Tickets deleted from basket but reservation not removed

  • Resolved degers

    (@degers)


    8 years, 1 month ago

    Hi There,

    We have been testing our ticketing platform. Previously when using this plugin, if people deleted a ticket from their basket then it also deleted the ticket reservation too, however on our current, updated installation, when a ticket is removed from the woocommerce basket, the reservation is not removed.

    Do you have any idea if this is normal behaviour, or if there is something we can look to correct in this case?

    Kind Regards

    Andrew

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  • Plugin Author quadshot

    (@quadshot)

    @degers we’ve tested this extensively and in a recent update we found that server caching + changes in google caching could result in this.

    If you are using plugin based caching, might want to set the plugin to not cache the events pages, however the latest update should resolve this for you.

    If you are using host caching, or your host uses nginx caching then the latest update will resolve this.

    short version: server cache + google chrome caching could lead to this result. fixed.

Viewing 1 replies (of 1 total)
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