Tickets have HTML on Top

  • Resolved isay81

    (@isay81)


    11 months, 2 weeks ago

    This is showing up on the top of the emails to the people that purchased tickets. Does anyone know why?

    {“@context”:”https:\/\/schema.org”,”@type”:”Order”,”merchant”:{“@type”:”Organization”,”name”:”NOTFEA”},”orderNumber”:1749,”priceCurrency”:”USD”,”price”:”0.5″,”orderStatus”:”https:\/\/schema.org\/OrderDelivered”,”customer”:{“@type”:”Person”,”name”:” “,”email”:”[email protected]”},”url”:”https:\/\/notfea.net\/wp-admin\/admin.php?post_type=tribe_events&page=tickets-commerce-orders&post_id=194″,”potentialAction”:{“@type”:”ViewAction”,”url”:”https:\/\/notfea.net\/wp-admin\/admin.php?post_type=tribe_events&page=tickets-commerce-orders&post_id=194″,”name”:”View Order”},”acceptedOffer”:[{“@type”:”Offer”,”price”:0.5,”priceCurrency”:”USD”,”itemOffered”:{“@type”:”Ticket”,”name”:”test”},”eligibleQuantity”:{“@type”:”QuantitativeValue”,”value”:1}}]}

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Guga Alves

    (@gugaalves)

    Hi there,

    Talking with our developers, we noticed that your email service is not handling the schema markup data properly.
    ?
    Please check that PHP code snippet to disable Ticket Emails JSON LD schema output.

    You can place this code in the theme’s (or child theme) functions.php file, or use a plugin like Code Snippets to not place the code in the incorrect place.?

    Plugin Support Darian

    (@d0153)

    Hi @isay81

    I hope you’re doing well. I just wanted to touch base and check in with you. It’s been a little while since we’ve heard from you. I was just curious if you had the chance to try out the recommendation provided above.

    Let me know if there’s anything I can assist you with.

    Plugin Support Darian

    (@d0153)

    Hi there,

    It seems like this thread has been quiet for a bit, so we’ll go ahead and mark it as resolved. However, if any further questions or concerns come up, please don’t hesitate to start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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