Tickets not updating properly in cart

  • hdinc888

    (@hdinc888)


    6 years ago

    Hello,

    If I add a ticket to my cart, it works the first time around. However, if I update the quantity in my cart or if I try to add another ticket type to the cart, when I go back to the cart, it only shows the original ticket type and quantity that I inputted. It won’t seem to update and save the updates properly.

    I also want to create a button to “view cart” without adding a quantity to create easier access to the cart. However, the link hasn’t brought me to an updated cart. I’m not sure if that is the same problem or a different one.

    Please let me know if you have any ideas!

    Thank you,

    Caitlin

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support botttle

    (@botttle)

    Hi there,

    Can you please tell me if you are using any caching system on your site? If you are, please check this solution https://tickera.com/tickera-documentation/configuring-caching-plugins/

    Let me know if caching was causing this issue?

    • This reply was modified 6 years ago by botttle.
    Thread Starter hdinc888

    (@hdinc888)

    Hello,

    I contacted HostGator and they looked into it and said they weren’t seeing anything on their end. We also use WP Super Cache, but I /tc-events/ to the list of strings not to cache and the problem still isn’t solved.

    Could I still be missing something?

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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