Tidio does not show for logged-out (regular) visitors

  • Resolved Quentinius

    (@shred101)


    8 months, 2 weeks ago

    Tidio widget does not show for logged-out (regular) visitors.

    But it shows fine for logged-in admins.

    What’s the issue here please?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support olektidio

    (@olektidio)

    Hi there! This is Chris from Tidio Support and I’ll be happy to assist you today ??

    Sorry to hear about the trouble.

    Could you please provide the URL of your website, along with the Public Key linked to your Tidio project? It can be found here: https://www.tidio.com/panel/settings/developer. I’ll check it out for you.

    Looking forward to your reply!

Viewing 1 replies (of 1 total)
  • The topic ‘Tidio does not show for logged-out (regular) visitors’ is closed to new replies.