Tiled Galleries Not Displaying

@jchinn_wildcat Do you use the Cleaner Gallery plugin, or a ThemeHybrid theme?

If you use another Gallery plugin, this solution won’t work.

Could you post your site URL, so I can have a look?

Thanks a ton for responding.

No I don’t use the Cleaner Gallery plugin or a ThemeHybrid. I’m using the Esplanade theme from onedesigns, which I believe uses lightbox.

Here is my url: https://www.arizonaalumni.com/blog .

I also tried replacing ‘cleaner-gallery’ with ‘lightbox’, but that didn’t work.

Could you go to the Jetpack menu in your dashboard, and disconnect / reconnect to WordPress.com? Your Jetpack connection doesn’t seem to be properly working right now.

Thanks!

Alright, done.

Could you go to the Jetpack menu, click on the Debug link at the bottom of the page, and send us the results via email through this form?
https://en.support.wordpress.com/contact/?jetpack=needs-service

Okay done.

So, what happened with this? I also use a theme from onedesigns (Pinboard) and have exactly the same issue, tiled mosaic selected but not properly working, and I would like to know how to fix it.

@txemaleon The theme author posted a solution here:
https://www.ads-software.com/support/topic/pinboard-and-carousel-jetpack?replies=5#post-3968950

Hi Jeremy,

I have a bit of the opposite issue from those before, in that I wanted to use the lightbox effect for Tiled galleries, but it was going to the post instead (no matter what I did when saving its features to go to Media File instead of Attachment Page), which is not nearly as pretty. ??

So, I Activated the Carousel feature to see if that works — and it does. But I would prefer the Tiled Galleries click to a lightbox effect — and now I can’t find where to disable the Carousel to keep working at lightbox display… I guess my issue is two-fold in that sense: a). deactivate carousel in favor of b). a *working* lightbox.

Site: https://dev.cherrycountyplayhouse.org/scrapbook/tommy/
It’s a basic 2012 install with minimal plugins at this point, so I couldn’t discern any conflicts…

Can you help? Thanks in advance!

I guess my issue is two-fold in that sense: a). deactivate carousel in favor of b). a *working* lightbox.

You can find out how to deactivate Jetpack modules here:
https://jetpack.me/support/#turn-off-jetpack-modules

Once you have deactivated Carousel, you can pick another lightbox plugin in the repository:
https://www.ads-software.com/extend/plugins/search.php?q=lightbox

Ah, the Deactivate button is ‘hidden’ until you click Learn More. ??

So, the lightbox affect is not native to Jetpack?

I have Easy FancyBox working in conjunction with Jetpack on: https://www.zahnhomes.com/portfolio/great-rooms/ but Easy FancyBox is not working nicely with: https://dev.cherrycountyplayhouse.org/scrapbook/tommy/ yet, now that I installed it and activated it (after deactivating Carousel).

Any thoughts?

just seeing if I could ping this conversation to liven it up again…

I checked your test site, and I do not see any mentions of Fancybox in the gallery code.

Can you check that you currently run the same versions of Jetpack and Fancybox on both sites? Are there any differences between the 2 sites? Additional plugins, maybe?

I went into the test site now, deactivated Easy Fancybox, and added a different lightbox plugin (per the list you suggested), called: Lightbox Plus ColorBox — it is now activated. Still no lightbox functionality on https://dev.cherrycountyplayhouse.org/scrapbook/tommy/.

I went into the Gallery Settings for that page, and confirmed the Gallery Settings were set to:
– Link To: Media File
– Type: Tiled Mosaic
… but clicking the first image takes me to a page instead of the Media File: https://dev.cherrycountyplayhouse.org/scrapbook/tommy/tommygypsy2/

The only Plugins remaining are:
– Akismet (inactive)
– Easy Fancybox (inactive)
– BackupBuddy
– Gravity Forms
– Jetpack for WordPress
– Lightbox Plus ColorBox

That’s it. Still no lightbox…

Any further thoughts? Thanks in advance!

This gallery setting problem could be why the fancybox elements don’t get added to the code.

Could you delete that gallery, and create it again from scratch while making sure it’s set to “Media File”?