• Resolved ACEkin

    (@acekin)


    This happened before but I waited for its recurrence. And, it did! I created a tiled gallery and published a post a couple of posts ago on my main site. I found the gallery display fine but the images displayed upon a mouse click were much smaller than the actual file size. I looked into the code editor and noticed the image size suffixes before the jpg extension. I manually removed them and made the displayed images true to their actual size.

    Today, it happened again and I had to go and manually delete those size-related suffixes. Apparently, I made a mistake somewhere, I was greeted with “Attempt block recovery” and the problem was fixed.

    I replicated the problem on the post I provided in the link. The image dimensions should be 1600 pixels wide but for some reason, they are choked down to 1024 px.

    Here are the links to the posts where I had fixed the problem by manually deleting the image dimension suffixes like _750x500 or _750x375:
    https://www.keptlight.com/larry-dunn-exhibit/
    https://www.keptlight.com/pawtuxet-village-in-infrared/

    The problem can be seen at:
    https://www.testbed.biz/tiled-gallery-image-dimension-problem/

    Compare the problem gallery to the second example of the fixed gallery. You will see the difference.

    I hope the problem is fixed in the upcoming version. Thank you,

    Cemal

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Jay

    (@bluejay77)

    Hi @acekin,

    As a first step, would you check if there are any maximum size restrictions under Settings > Media > Image sizes? You can increase the maximum width and height there, if you haven’t done so already. It should look like this:

    https://d.pr/i/ascPm7

    If you are still having issues after that, the issue may be theme-specific. We have come across similar issues for users using narrow width themes with Jetpack Image CDN module enabled. You can see the open GitHub issue here:

    https://github.com/Automattic/jetpack/issues/7291

    I could not replicate your issue on my end, since you are using a custom theme.

    Would you try the following:

    – Disable Jetpack’s Image CDN module briefly to see if the issue persists
    – Try a different, WordPress-based theme such as Twenty Twenty-one and see if the issue persists.

    Let us know how that goes, and reach out to us if you have any other questions.

    Thread Starter ACEkin

    (@acekin)

    @bluejay77 thank you. Here are additional pieces of information:

    1. I have been using Tiled Galleries for a long time and reported other issues. In fact, this problem did not happen on the Sept 4, 2021 post but started with the next one and still continues. Take a look at keptlight.com and see the dates. I fixed them all and they look fine now. But the last two had identical problems with the full-size image displayed in the lightbox.
    2. Yes, there are image sizes specified in the media settings but again, I have not changed them recently and there are many posts with tiled galleries going back.
    3. Tiled Galleries use the site accelerator whether it is turned on or not, there is no way to turn it off as far as I know and I am told.
    4. The themes are Genesis Framework based. The one on testbed.biz uses the Genesis Framework and the Genesis Sample child theme. They are both available for free from StudioPress.com if you want to give it a try
    5. The theme on keptlight.com is also Genesis Framework premium child theme. But, it has been in use for a long time and this problem did not manifest until the last two posts there. It is certainly something new in the last few weeks.
    6. In the previous versions of Tiled Gallery, the image dimensions specified in the media settings are applied only to the thumbnails, and the linked images retained their original names without any size limiting suffixes. Now, all the images have the size-limiting suffixes, thumbnails, and the linked images. That is the problem.
    7. I can paste snippets from the code view if that will help explain the points I am trying to present, let me know.

    Thank you,

    Cemal

    Thread Starter ACEkin

    (@acekin)

    One more piece of information. I edited the post from the beginning of this month and inserted a replica of an earlier tiled gallery:

    https://www.keptlight.com/lightroom-local-adjustments-for-midtone-control/

    The original insertion did not create this problem but the new one I have just inserted displays the clicked images smaller. That is, in my opinion, the definitive finger pointing to the latest version of tiled gallery implementation.

    As much as I like many things about tiled gallery block, it has always had some nagging problems, some still persist. I wonder if this is related to the square tiles displaying square images when the thumbnail clicked instead of displaying the full-size, non-square image. I believe this problem still persists in tiled galleries.

    Cemal

    Thread Starter ACEkin

    (@acekin)

    Plugin Support MadHatter (a11n)

    (@madhattersez)

    @acekin Thanks so much for starting that issue on our GitHub.

    Since the developers will be looking into that case, you can expect updates there. Because of that, I’ll go ahead and close out this thread. Thanks again!

Viewing 5 replies - 1 through 5 (of 5 total)
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