• Resolved Jason Houge

    (@jasonhouge)


    On the backend, when I type a time to start or end an event the input changes. and I don’t understand what the code it changes to means or why it needs to change at all.

    For example: If I type in 10:00am or 10:00pm the readout switches to: 10:i A (am and pm give the same reading). Even if I type 10:00 or 22:00 it’ll switch to 10:i A.
    The Number displayed always relates to the selected hour, but the “i” means nothing to me nor does the “A”.
    Am I typing time wrong?
    Is it too hard to simplify this from a coding perspective to be more logical for the user?

    • This topic was modified 3 weeks, 1 day ago by Jason Houge.
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  • Plugin Support EventPrime Support

    (@eventprimesupport)

    Thank you for reaching out.

    The issue you’re experiencing is due to a conflict with the ACF plugin, which alters the field’s display format. To ensure accurate input, please manually enter the time in the 12:00 PM format in the time field.

    If the issue persists please let us know. We are here to help.

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