Time OUT after 30 minutes/ CHECKOUT ISSUE

  • Resolved enricocs

    (@enricocs)


    4 years ago

    Hello Again,

    So what I am referring here about is the checkout Date and time issue. If a client has added items in cart and left the checkout page Not converted if they come back later same day or before 48 hours ( cut off before WC clears the session) well the time is no longer available and doesn’t load a new time even after a reload forcing the client to go back into the order-online page.

    To fix that Issue i installed a clear session after 30 minutes and also redirect the user page to a timeout page explaining them why they are there. For me it’s a very good temporary solution, but in the near future how can this be fixed so they can proceed without restarting all over again .

    Thank you in advance

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WP Scripts

    (@wpscripts)

    Hello,

    Service related information are stored in cookies and have a life span of 30 minutes just like WC sessions. So, if a cart is abandoned, both the cart items as well as the cookies will be destroyed after 30 minutes. But the checkout page is not an ideal page where a customer might want to continue after 24 hours.

    Also, the timing selection option is not dynamic on checkout page, it just shows the information there and allows the customer to update time. We’ll see how this can be more optimized for real time usage.

    Thanks & Regards,
    Team WP Scripts

    Thread Starter enricocs

    (@enricocs)

    thank you again

    KEEP UP THE GOOD WORK

Viewing 2 replies - 1 through 2 (of 2 total)
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