• Resolved James Swineson

    (@jamesits)


    This plugin is always giving me a 504 Gateway Time-out after a long wait while sending test mails.

    OS: Linux [hostname] 4.2.0-42-generic #49-Ubuntu SMP Tue Jun 28 21:26:26 UTC 2016 x86_64
    PHP version: 5.6.11-1ubuntu3.4
    WordPress version: 4.6
    WordPress multisite: No
    openssl: Available
    allow_url_fopen: Enabled
    stream_socket_client: Available
    fsockopen: Available

    https://www.ads-software.com/plugins/smtp-mailer/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Noor Alam

    (@naa986)

    Hi, Can you please copy and paste the email log? How did you configure it in the settings?

    Thread Starter James Swineson

    (@jamesits)

    Hi, I need instructions on obtaining email log. I used Mailgun’s SMTP server and I didn’t see any log from that server. It seems WordPress got stuck before it was sent.

    Today I tried some more configuration. Sending with no encryption seems to be fine, but when TLS is enabled, it just stuck.

    Plugin Author Noor Alam

    (@naa986)

    I mean the log that you see when you send a test email. Which port did you use with no encryption? Did you try TLS on port 587? How about SSL on port 465?

    Thread Starter James Swineson

    (@jamesits)

    I didn’t see any logs, since server timed-out.

    PS: the problem is gone after I upgraded to PHP7.0 .

    Hi.
    I have same problem with GMAIL SMTP plugin. I configured plugin and everything is fine. But when wordpress send email from test mail or any other form I get 504 Gateway Time-out and email sent.
    At first I installed php7.1. I even downgrade php to 7.0 and still I have same problem.
    Unfortunatly plugin doesn’t have any log and I can’t find the problem.
    Please help

    Best regards.

    I know why. it’s beause my Hosting provider blocked the port in which I’m connecting to Gmail. In my case, it was port 587.

Viewing 6 replies - 1 through 6 (of 6 total)
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