Tiny Bade Link in Mobile goes to a White Page

  • Resolved mealto

    (@mealto)


    4 years, 1 month ago

    Great features. Just loaded up Tiny Badge and it works well on Desktop. In iOS, while clicking on the badge does open up a browser, the final result is a white blank page though. Tried this on 2 iOS devices and the same result. Any ideas? Or is there a way to use our own URL for the badge links?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Design Extreme

    (@designextreme)

    @mealto You’re right – this is the link to the business’ reviews on Google. And, it is also shows a white page with Android phones too.

    As the redirect is functioning correctly and the page does work on computer browsers – I have to presume this is a temporary issue with Google’s page styling for smaller screens. I will keep a close eye on this and look to the wider community for a possible solution if Google hasn’t produced a fix in the coming days.

    I am marking this as “resolved” because it is actually a design fault in Google’s review listing rather than something caused by the plugin itself.

    Thread Starter mealto

    (@mealto)

    It’s odd indeed as you can get to that page on mobile through another URL. Nonetheless, thank you. Great plugin.

    By the way, if I wanted to by-pass this link all together, I see you offer a shortcode to pull the review count. I could re-create my own badge. Is there a way to serve just your nicely animated stars using your shortcode? Maybe I can re-create the badge using all of your shortcodes? Then I can control the linking myself.

    Plugin Author Design Extreme

    (@designextreme)

    @mealto Yes, you can manually bypass the link and set your own:

    [reviews_rating link='https://google.com/your/url/']

    I will check to see if there is a way around this soon, but Google should fix this at their end.

    Thanks for the feedback too – if you like the plugin, please leave a review ??

    All the best,

    Noah

    Plugin Author Design Extreme

    (@designextreme)

    @mealto I have reported this to Google technical support team as the issue remains present for all mobile users. When I have a fix, I’ll update the plugin with the new URL (if this is required). Hopefully, Google will simply fix their design issues for mobile browsers.

    I found this in the <body> tag on Google’s review listing:

    opacity: 0.001;

    Maybe not such a good idea if you want to see something? ??

    • This reply was modified 4 years, 1 month ago by Design Extreme. Reason: CSS in body tag
    Plugin Author Design Extreme

    (@designextreme)

    @mealto I think this issue has now been resolved by Google. I have rechecked the destination page of reviews in a mobile browser and it is loading properly once again. The design has been updated with a reveal from transparent to opaque. You may need to clear your cache for this page to see the change.

    Thread Starter mealto

    (@mealto)

    Thank you! I appreciate you checking back!

Viewing 6 replies - 1 through 6 (of 6 total)
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