good

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  • Plugin Support madalinaruzsa

    (@madalinaruzsa)

    Hi @unilabe,

    We sincerely apologize for the trouble you’ve experienced. We understand your frustration and would like to address this matter promptly.

    I couldn’t find any ticket that you’ve opened with us regarding your issues. Could you please provide more details about the specific issues you encountered after the updates?

    NOTE: If you want to delete all the data added by our plugin (including subscription plans, members, payments, and so on.) you need to click on the Uninstall button (please check the screenshot from here: https://snipboard.io/j7bWTr.jpg) and all the data from our plugin will be removed from your site.

    Before you proceed with uninstalling it, we would appreciate if you give us the opportunity to assist you. Please reach out to us, and we’ll do our best to address any issues you’re facing.

    Thread Starter unilabe

    (@unilabe)

    The uninstall button does not work when you have to write “DELETE” the button remains gray. So I had to manually delete it from the database. is for that i don’t have make a ticket because i have fix alone my website. Cordialy.

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