• Resolved laikinas

    (@laikinas)


    Hi, thanks for this plugin. I want to ask for some help. Why does the title include variations and the description includes shortcodes but not the text itself? I have attached the screenshot.

    https://ibb.co/8g3M6XK

    Thanks

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @laikinas,

    Thank you for reaching out to us.

    Please add the below code snippets to your active theme’s function.php file and let us know how it goes.

    1. Please use the following code snippet to remove attributes from the variation title.

    https://gist.github.com/webtoffee-git/20e33712d811904d0750335b87c7bab1

    1. For converting shortcode to HTML use the following snippet.

    https://gist.github.com/webtoffee-git/0cc2f0803366a51721fe21365f3a5a07

    Thread Starter laikinas

    (@laikinas)

    Thanks a lot, unfortunately it did not work. I put the code to functions.php but it broke the site. Do you have any other ideas how to make it work?

    Thanks

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    @laikinas
    Could you please share the error you are seeing when the code snippet is added to the site. Please verify if the code snippets are copied properly.

    Thread Starter laikinas

    (@laikinas)

    Thanks, sure, the error which i get if I use a plugin code snippets

    Snippet automatically deactivated due to an error on line 3:
    Impossible to declare the function
    wt_feed_filter_product_description

    If i put this code firectly to functions.php, it gives a critical error.

    How I put the function in is attached below

    https://ibb.co/w6PXNg9

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    @laikinas

    add_filter('wt_feed_filter_product_description', 'wt_feed_allter_product_description', 10, 2); function wt_feed_allter_product_description($description, $product) { $description = do_shortcode($description); return $description; }

    Could you please replace the code snippet with the attached one and check if it works.

    Thread Starter laikinas

    (@laikinas)

    Hi, thanks. So I added the code but it is hard to say if something has changed, looks like I cannot create the feed now, it shows the error below

    https://ibb.co/1XGctBp

    Do you know why this error is present now?

    Thanks

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @laikinas,

    To check further can you please share the Fatal error log file via support?

    Path for fatal error log : 

    WooCommerce>status>logs>fatal-error

    The latest fatal error log from the drop-down list can be found by checking on the date and time. Click on the View button, You can then copy the error and paste the log.

    Thread Starter laikinas

    (@laikinas)

    Hi, thanks, I jsut sent the email with the required information.

    Look forward to reading from you soon

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @laikinas,

    Thank you for sharing the log.

    According to the error log, we have identified orphaned variations in your store, and while generating the feed, errors occurred because the parent variable product was missing.? Even though it’s not a common scenario, we will include a fix in the upcoming release.

Viewing 9 replies - 1 through 9 (of 9 total)
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